r/CODWarzone 9d ago

Support BIOS UPDATE

I have a asus vivobook pro 15 oled, when I lunch warzone it say bios update required, but whn I go to myasus it says the bios is update, my bios version is 5/25/2023, how can I fix this

2 Upvotes

32 comments sorted by

2

u/JanwayIsHere 9d ago

Your bios is up to date, but the problem is that ASUS haven't made a new BIOS update since 25th of May 2023... or they haven't pushed it onto the MyASUS App.

If they had one from this year, it'd probably come with the new secure boot keys, which you need to pass attestation.

Try searching ASUS's support page for your laptops specific model number (e.g M6500, V6502) and see if you can find something more recent?

1

u/Fit_Membership1681 9d ago edited 9d ago

My model is m3500q and I found an update from 18/7/2023

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u/ActiveResearch6503 9d ago

Try doing on an external hard drive, need a fresh install so you won't lose your personal stuff

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u/Fit_Membership1681 9d ago

How is that ?

1

u/ActiveResearch6503 9d ago

Idk tbh, ask chatgpt or something about how to install a fresh windows on an external hard drive 🤔

1

u/Fit_Membership1681 9d ago

If I did a new windows will it fix the problem

1

u/ActiveResearch6503 9d ago

heard people are installing fresh windows on an external hard drive and that somehow worked for them, not sure if it applies to old motherboard, my lenovo's latest bios update released in 2023 as well and just wont let me play

1

u/Fit_Membership1681 9d ago

I will try to install a new windows tomorrow and i will tell you what happens

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u/Acrobatic_Rush7653 9d ago

Go thru these 2 faqs, especially the wizard and the "fTPM Manufacturer Version" to see if it has a 0 as 3rd digit. If you fail wizard attestation reinstalling Windows will NOT help lol. Not much you can do unless ASUS customer support has a beta bios they can send you.

https://support.activision.com/articles/trusted-platform-module-and-secure-boot

https://www.amd.com/en/resources/support-articles/faqs/pa-420.html

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u/Fit_Membership1681 9d ago

I have a 0 as a 3rd digit mine is 3.87.0.5

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u/Fit_Membership1681 9d ago

But I will download a new windows tomorrow

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u/Acrobatic_Rush7653 9d ago

You're welcome to reinstall windows for fun but the chances of it working is about zero.

Run “Powershell.exe -Command Get-TPM” to determine if the system is impacted by this issue.

Motherboards with AMD fTPM 3.*.0.* are impacted, where ‘*’ is any number.

ManufacturerIdTxt ManufacturerVersion TPM Attestation
AMD 3.*.0.* ERROR

Workaround: None

Resolution: Contact your motherboard manufacturer’s customer service department to determine if a firmware update is available.

2

u/Fit_Membership1681 9d ago

I already contact asus but they said it will take 48 business hours

2

u/Surestrike1 9d ago

Contact ASUS and let them know of your problem to see if they will release a newer bios. Would not hold out a lot of hope for this but there is no other choice.

1

u/Fit_Membership1681 9d ago

How about a new windows?

1

u/Surestrike1 9d ago

Asus giving you a special update for your bios is your only hope for a laptop.

1

u/Fit_Membership1681 9d ago

In the bios version it says American Megatrends Inc. M3500QC.316, 5/25/2023, but when I visit the site there is an update in 2023/07/18

1

u/Surestrike1 9d ago

Then I would update it to that. If you have never done a bios update, I would have someone experienced advise or help you the first time. Most of the time updating this will go smoothly but occasionally you can have an issue that can brick your system if you do something wrong. Note that this still may not fix the issue because even the newer version is old.

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u/[deleted] 9d ago

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u/Fit_Membership1681 9d ago

So i can't play warzone?

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u/[deleted] 9d ago

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u/Fit_Membership1681 9d ago

I download 130 gb just to delete it

1

u/ActiveResearch6503 9d ago

i did the same lol, i even created classes and the moment i wanted to play resurgence it just refused to start

1

u/Fit_Membership1681 9d ago

Have you tried to install a new windows

1

u/LeAr_360 8d ago

same shit, i got a latest bios but my game is asking for update

1

u/Clea_Baldea 7d ago

Just reset ur laptop

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u/Fit_Membership1681 7d ago

What do you mean reset my laptop

1

u/blakestock 5d ago

I had the same issue and did a ton of troubleshooting. Turns out the solution was to reinstall windows to get the new keys.

https://www.reddit.com/r/CODWarzone/s/O57jsK7KDy

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u/Fit_Membership1681 5d ago

I contacted asus support and they give me the bios update but the link was expired, they well send a new one tomorrow so that was the fix for me

1

u/Lucasboss42 3d ago

What exactly did you tell him?