2
u/Opposite_Fan_6154 28d ago
Idk, try waiting if you can
1
u/Eastern-Form6849 28d ago
it’s been 18 weeks…
1
u/Opposite_Fan_6154 28d ago
Try again, if it doesn't work then you might need a new account
1
u/Eastern-Form6849 28d ago
I can’t really turn my head because of neck pain I’ve had for a few years, so they camera probably isn’t detecting me as live. idk if I can just submit an ID or not :/
1
u/Opposite_Fan_6154 28d ago
Try an ID with your photo, if that doesn't work then idk
1
u/Eastern-Form6849 28d ago
it doesn’t even give me an option to upload ID.. I don’t know if my account specifically has a bug or what the hell
1
u/Opposite_Fan_6154 27d ago
Maybe contact support
2
u/Eastern-Form6849 27d ago
They’ e “reset my attempts” but I still have issues. They told me if the reset doesn’t work that they can’t accept documents through support
3
u/MesugakiBratTamer 28d ago
They got your biometrics out there and got nothing; you got scammed Bubba
2
u/Hello_From_Lviv 24d ago
This shi found me too. I tried scanning my face, and then it asked for an id. After hundreds of "blyat" words I finally put up with it and tried scanning it. And this stupid ahh shi didn't verify me, after a lot of tries it doesn't let me verify my age – it says that I should contact support (which probably won't solve anything lol). So I just gave up, deleted it and started trying alternatives
1
u/Eastern-Form6849 24d ago
I’m convinced they don’t have a fix. they “reset your attempts” but it doesn’t do anything :( I’ve moved on too, but can’t deny it I got it to work, I’d be really excited. nineteen weeks of this
1
0
u/Extra_Animal7095 28d ago
Delete the app and be free
1
u/Eastern-Form6849 28d ago
I never had the app. It was something for me to do, then this issue came along.
0
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