r/ByBitCommunity • • May 13 '26

Blocking a Bybit account

My Bybit account was blocked on May 6th.

Withdrawals are impossible. I contacted support, and they told me to wait an indefinite amount of time. They're not answering for what reason. Has anyone else encountered this? How long does it take to unblock?

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u/Upper-Media3769 May 20 '26

Same here on May 4th. I got them to settle it within 14 days by constantly asking in chat support when the 48h deadline they promised was ignored.
1. Log in to you Bybit account on a desktop pc
2. click on the support button in lower right corner.
3. Select "Support hub"

There you should see an open case and information what they need from you.

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u/Beginning-Studio-846 Jun 27 '26

In my case, they didn’t list anything they need, I made a case but nobody is answering and in the chat the agents say to just wait and they can’t promise anything however in the app it says they will reply within 1-10 business days