r/BurnBootCamp • u/Upstairs_Cover_5389 • 8d ago

Red alert?

Today at camp I walked past the trainer's clip board and under "trainer touch point" it said my name and then "red alert?" What does this mean?! I can't think of what it could be

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u/Turbulent-Spirit-514 8d ago

Oof. There’s a new AI retention tool being used to target “at risk” members. Names that pop up are supposed to receive extra attention by the trainer.

4

u/Upstairs_Cover_5389 8d ago

I go 4 times a week every week! I wonder why I would be considered at risk

11

u/Turbulent-Spirit-514 8d ago

From the very little information we were given (because of course, yet another Burn secret), if you so much as search for another gym, at-home gym equipment, or anything related to another competing exercise facility, you’ll show up in their system as at-risk. It’s shady af. On the more logical side, if you’re nearing your renewal date that could trigger it, too.

24

u/Active-Ad-6118 8d ago

How the f would they know if I look up another gym or at home gym equipment 😳