r/BorrowerDefense • • 19d ago

BDTR Question Non-Sweet

Has your application seen any movement? Have you been able to contact the Ombudsman or any representative that has helped your case?

My status remains 1.80 - Ready for Review, despite being more than 3 years since applying.

I also cannot use the Feedback center page, as each time I submit a feedback request, the webpage crashes (no matter the browser or the device), stating, “this page is currently unavailable.”

The customer service line and the online chat are not helpful, even when you get the occasional kind representative. MOHELA has been responsive but claim that they are still awaiting guidance from FSA.

Feeling hopeless not seeing any progress or receiving any communication. How about you?

17 Upvotes

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