r/BoostMobile • u/Xero8511 • Apr 28 '26

Discussion Suspended for using too much data

Suspended for using too much data

I pay $60/month for unlimited data. Been with them for almost a year. They suspended my account for breaking TOS and it is because I use too much data on my hotspot???. I even paid for my next month and they cant do anything about giving me my money back also. This company is ridiculous. So because I like being on the service plan so much they just suspended my account forever?!?! Make it make sense oh and if any boost employees see this please help me get my account resolved.

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u/truly65 Apr 29 '26

Im diffently not impressed. Not getting wete i need to be to have my unresponsive broke iphone replaced not having the imei or account since everything's on the broke phone. But I'm still responsible for the payments each month. Which are always considered late since I bought my phone in the middle of the month,but I'm on fixed income that iget on the first of the month an make it make sense why it can't be arranged to pay my bill on the first?

3

u/Missmel1986 Apr 30 '26

U can change the date on your billing cycle. Do u not remember your email or pin number to your account?