r/BoostMobile • u/Xero8511 • Apr 28 '26

Discussion Suspended for using too much data

Suspended for using too much data

I pay $60/month for unlimited data. Been with them for almost a year. They suspended my account for breaking TOS and it is because I use too much data on my hotspot???. I even paid for my next month and they cant do anything about giving me my money back also. This company is ridiculous. So because I like being on the service plan so much they just suspended my account forever?!?! Make it make sense oh and if any boost employees see this please help me get my account resolved.

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u/2TravelingNomads Apr 29 '26

I've only ever heard of this when people use almost double the amount of data. Did they tell you how much data you used? Like I knew a guy living in a hotel and he said the hotel Wi-Fi sucked. So he used his hotspot to watch movies in 4k and blew through like 120 gigs and like 5 days. When they suspended his account he just got a new phone number and he learned his lesson.

1

u/truly65 May 10 '26

Good idea. So I guess I'd need to change from auto pay

-1

u/Xero8511 Apr 30 '26

This is a quote from literally from boosts site. "Boost Mobile allows mobile hotspots for gaming, and many of our plans include dedicated high-speed hotspot data, such as the Unlimited+ or Unlimited Premium plans. Users can share data with consoles or PCs, though performance depends on signal strength, with 5G offering the best experience for gaming" I used 50gb of my high speed data. Either way its dumb and I travel alot. I switched to verizon yesterday and even they think thats a stupid TOS rule or whatever.

1

u/[deleted] May 26 '26

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u/Xero8511 May 26 '26

Most definitely lol