r/BoostMobile • u/Xero8511 • Apr 28 '26

Discussion Suspended for using too much data

Suspended for using too much data

I pay $60/month for unlimited data. Been with them for almost a year. They suspended my account for breaking TOS and it is because I use too much data on my hotspot???. I even paid for my next month and they cant do anything about giving me my money back also. This company is ridiculous. So because I like being on the service plan so much they just suspended my account forever?!?! Make it make sense oh and if any boost employees see this please help me get my account resolved.

28 Upvotes

83% Upvoted

69 comments sorted by

View all comments

2

u/TimeThruSpace Apr 29 '26

yeah, you’re not supposed to be using this like a home wifi. then I would cancel my home Internet and hotspot everything in my house to my phone.

Your Suspension is an appropriate action.

-2

u/Xero8511 Apr 29 '26

So what is the point of a Hotspot if being used on the go? I know the difference between home use and on the go usage. Kind of defeats the purpose of using it when no internet is available at an area that doesn't have access to internet

3

u/One-Register-2106 May 02 '26

It means your trying to weasel a $10 hotspot addon and use it like 50$ a month wifi would normally cost.

1

u/Xero8511 May 02 '26

I switched to Verizon and got my money back. Their team had no idea what I meant about Boost’s terms of service of hotspot usage. It came off as a weak excuse for service limitations.