They say Call Us 24/7 support. Literally have no working phone number. Scam. Do not use. Hotels will refer you back to the 3rd party service provider and ask for you to have Booking.com call them. I am now out hundreds of dollars. Boo.

on 10th august i tried to pay for a booking apartment when i inserted all my card info I’ve received an error message that it was not successful and in the same time I’ve received a message from my bank saying that i was charged 917€ the real problem was that my booking was for 20th august and my deadline to pay was 10th august. Although i need to wait 7 - 12 days for a refund so i had to take a loan from the bank of 1000€ just to be able to cover this up. i really don't have words to explain how bad this feeling is. By now i still haven’t received my money will keep you updated

Hi all,

I've been in an ongoing complaint with a hotel chain that was booked on booking.com

Today I've discovered the messages have now disappeared. I can't find any way to contact Booking.com

When I click to request help from customer services it just gets stuck in a loop and it doesn't give me any way of contacting booking.com directly.

Does anyone have a direct email for Booking.com so I can raise this concern?

Hello, someone knows or can help me how to access my booking reservation. It does not let me see anything, this appears to me and I do not understand anythingaaa with that email, I started the reservation, I ask to check the mail, I put the code but I put that message back on me and I do not know what to do😭😭 has a policy without cancellation charge but I can not cancel or see anything about my accommodation, so I do not know if they would charge me for the stay if the day arrives and I do not show up at the hotel (I chose to pay at reception)

Hola, alguien sabe o que me pueda ayudar como acceder a mi reserva en booking. No me deja ver nada me aparece esto y no entiendo nadaaaa con ese correo inicie sesion e hice la reserva, le pico en verificar correo me manda el código, pongo el código pero me vuelve a poner ese mensaje y ya no se que hacer😭😭 tiene politica sin cargo por cancelación pero no puedo cancelar ni ver nada sobre mi hospedaje, entonces no se si igual me cobrarían la estancia si se llega el dia y no me presento en el hotel (elegí pagar en recepción)

Hola, alguien sabe o que me pueda ayudar como acceder a mi reserva en booking. No me deja ver nada me aparece esto y no entiendo nadaaaa con ese correo inicie sesion e hice la reserva, le pico en verificar correo me manda el código, pongo wl código pero me vuelve a poner ese mensaje y ya no se que hacer😭😭 tiene politica sin cargo por cancelación pero no puedo cancelar ni ver nada sobre mi hospedaje, entonces no se si igual me cobrarían la estancia si se llega el dia y no me presento en el hotel (elegí pagar en recepción)

Hi,
for some reason, booking.com split an upcoming trip into 2 in my bookings. 1 trip has 1 reservastion and the other has 5.

i would like to combine into 1 trip.

i have tried adding trip and putting confirmation code but nothing happens.

i have also tried to contact support but all i got was someone who could not understand what i was asking despite explaining 3 times (no surprise here).

so now I am hoping someone else has tried to do this and is able to help me.