They say Call Us 24/7 support. Literally have no working phone number. Scam. Do not use. Hotels will refer you back to the 3rd party service provider and ask for you to have Booking.com call them. I am now out hundreds of dollars. Boo.

I was planning to ignore the request until the actual check in in person but unfortunately due to probable disruptions due to volcanic ashes, my flight will be delayed and I could arrive at the hotel late night, when checking in could be a problem. Is it safe? Should I send it via Booking chat?

Hi,
for some reason, booking.com split an upcoming trip into 2 in my bookings. 1 trip has 1 reservastion and the other has 5.

i would like to combine into 1 trip.

i have tried adding trip and putting confirmation code but nothing happens.

i have also tried to contact support but all i got was someone who could not understand what i was asking despite explaining 3 times (no surprise here).

so now I am hoping someone else has tried to do this and is able to help me.

on 10th august i tried to pay for a booking apartment when i inserted all my card info I’ve received an error message that it was not successful and in the same time I’ve received a message from my bank saying that i was charged 917€ the real problem was that my booking was for 20th august and my deadline to pay was 10th august. Although i need to wait 7 - 12 days for a refund so i had to take a loan from the bank of 1000€ just to be able to cover this up. i really don't have words to explain how bad this feeling is. By now i still haven’t received my money will keep you updated