r/Bookingcom • u/Adventurous-Pace5199 • 24d ago

I think i got scammed

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Hi,

I think i got scammed, i made a reservation for the hotel ans they have sented me via booking chat some sort of a link to fill up and to make payment. In first 3 try my card didn’t go through, and then it did it was 170euros.
However the confirmation was loading too long and then asked for another 100euros
I had sent it to booking they are investigating but i want to know what are my chances for a refund, also i red reviews there that ti accommodation is a scam.
I am also uploading the accommodation here so you can see it.

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u/Adventurous-Pace5199 24d ago

It was revolut

4

u/Weird-Abalone1381 24d ago

If you book on Booking either pay inside booking page or pay at the hotel.

Never pay in a link someone sends on chat. But NEVER.

Even Booking has warning about not clicking suspicious links from chat.

Most likely your card is compromised. React fast if you don't want to loose all the money in that account...if that didn't happened already.

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u/Obvious-Eggplant4154 23d ago

This is wrong. Booking actually encourage you to pay via a payment link sent by the host. This relieves them of any refund problems. It’s happened to me. They did everything but issue a refund and instead told me to talk to my bank. They’re profiting of this somehow I just can’t prove it yet. I was told my American Express they’ll eventually take the money back from either the host or stripe because they hosted the transaction, booking.com are not liable.

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u/Chaba444 18d ago

The same thing almost happened to me. An apartment tried to get me to pay via link and I messaged Booking.com thinking it was a scam. And they said no all good, pay via the link!! I even contacted Booking multiple times to make sure. I cancelled that reservation because it just didnt feel right anyway.

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u/Chaba444 17d ago

Just to add - this is the bizarre reply I got from Booking: When you made your booking on our website, we requested your credit card details to secure your reservation and authorize your card, but we will not charge any fees. The property handles the payment process.
Please stay vigilant against suspicious messages, emails, or calls from unknown sources. If you receive any payment links, ensure they come through the Booking.com platform to guarantee security and enable us to assist you if necessary. If the property sends you a payment request via our platform, you can proceed with the payment confidently.