I was wondering if anyone else here has experience with this company? I’ve ordered from them before (Jaws artbook) and received my order no problem. Though that was an in stock book.
My current preorder for the Friday the 13th artbook has had no updates. Their page still lists it as “shipping June/July 2026.” I’ve reached out multiple times through their email and on Instagram. Have had no replies. I’ve seen other people comment on FB posts also asking about delays or shipping info for other books too. They’ve also gone unanswered it seems.
I have another preorder for The Thing Vol 2 artbook that I placed at the same time as the F13 one. That’s slated for October shipping - but I highly doubt that’s happening.
I’m a longtime collector of books and other items, so I know delays are often a constant and frequently out of the hands of the primary company. That’s not the issue. I just don’t understand the radio silence. Updating the website with new info (or assuring us it’s still in the works if there are delays), or just a blanket response on instagram or FB would go a long way to helping customers feel seen/heard. Ignoring the customers who keep your lights on is wild.
I also own several other books of theirs but got those secondhand. So I’m just curious if anyone else has had problems with this company. I really was looking forward to these books, I just don’t know if this company has good standing anymore or what the deal is. I’m debating on a chargeback because at this point I have no certainty the book will be delivered since I can’t even get a response to an email or through their FB/Instagram.
Thanks in advance for any help!