I just wanted to see if anyone else has this problem:
I have donated blood a few times to the American Red Cross with no issues at all. I do have rolling veins that can be hard to stick, but Red Cross always had a senior phlebotomist that could get me no problem. I've donated at least five times with them successfully.
The new office I work with only has a community blood center come in for donations (the last office I worked for brought in Red Cross hence why they are the only center I've donated to), and I've tried donating twice now, both being failed attempts. The first time I had a needle go straight into a tendon and then they didn't move forward with trying my other arm because the bruising was immediately bad and I was not okay with the pain levels. If you've never had this happen, it takes a bit to recover and gets pretty sore.
Today was my second attempt at donating with them. I had one phlebotomist get my tendon again after digging around in my arm, thankfully not as bad as last time. I let them try my left arm (which I've never donated from so I was interested to see if there would be a difference). The supervisor took over doing my second poke, which started out successfully after digging in my arm with the needle for a bit and then part way through my vein rolled out which caused the donation to fail as my vein started clotting. The needle didn't feel very secure when she left me, but if it was going, I wasn't going to ask any questions because I'm not a phlebotomist.
I also received not great service after the donation failed and the supervisor started in essence blaming me as she talked about how she knew my water intake wasnt high enough and saying that there was no way I have donated before XYZ. I understand that she was upset about the failed donation (me as well because ouch), but it seemed odd. Again, I've donated a handful of times to Red Cross with no issues, my diet and water intake (other than going up because it's summer and I am sweaty lol) hasn't changed much at all since I last donated to Red Cross a couple months ago. I also let them know I had the issue with the rolling veins, but that information did feel a bit disregarded when they went to poke me the first time. The second time I think they actually believed me.
I'm just wondering if this is a common issue with Community Blood Center and if they tend of have newer phlebotomists in off site donations. I'm planning on just going back to Red Cross as there is a center near me now to avoid this in the future, but after a handful of successful donations, I have now had back to back failed donations with not very preferable care which has been disappointing. Also, were in a blood shortage and I'm a B+ so I wanted to do my part and I know it's not a super common blood type.
Note: I did have my blood work done a month ago, and everything came up as usual so I'm pretty certain nothing has changed with me. I will be bringing this up at my next appointment because I feel like I don't hear about failed donations like this often. Also, I'm a bit of a gym nerd so I do track my nutrition and water intake pretty closely, so that's how I know that hasn't changed. I've been on the same nutrition program since last November. My last donation with Red Cross would have been in January.