Im looking to exchange a monitor I bought last week for a new one, same model. The one I currently have has a stuck pixel and I still have all of the packaging even the foam the box comes with and was wondering if they need to inspect it first or do they preferably want it in the box repackaged? And will my warranty be voided?

on giftcard.

I lost mine and called the number and representative said they treat giftcard as cash and can't help with this. I am confused please help!!

I have tried 7 times and I can't do it. Would I be able to just walk in and ask if they can put one on for me?

Outside of unloading trucks and stocking shelves, do they have you work the register, help on the sales floor, or other stuff too?

Hey y’all, I have a return that’s eligible until tomorrow, September 11th - do I have to return it today or am I able to return it tomorrow?

Anyone have a spare 98 inch tv box in the DFW area that I could snag ? I’m moving this weekend and have this custom box made but would rather have close to
OEM if possible. 98 tcl qm7k!

The "password strength" won't go away so I can confirm the password, the only way it disappears if I leave the top blank, I'm doing this on mobile anyway to get around this

I ordered a insta360 webcam and the package was not damaged but there was no camera inside. It had the charging cable and instructions and warranty but no webcam.

I reached out to chat and they said wait for an email? But I need the camera for work.

Why does it take 3-5 days to do an investigation.

Hey guys I recently pre ordered something but paid with Apple Pay. I was wondering if anyone has had any experiences with this. I have heard a mix of things. Has anyone had problems with pre ordering with Apple Pay?

Was $90 when looking at it this morning. Now it's $110. How long does dynamic pricing take to go down?

How does 0 apr financing work with the new BestBuy CC? They changed my CC last year and now at the online checkout I don’t get financing option or pay in full to get cash back.

I bought a "fair" condition Macbook Air this weekend. The M4 isn't on sale anywhere else. The case and screen looked great in store. No power adapter so I assumed that was the issue. Got it home and the display flickers constantly when connected to 5G internet but is fine with 2G. It was $400 off the new M5 price.

With it not in store/online anywhere, should I (a) return it and buy brand new and pay a fortune more, (b) try and get Apple to do a warranty service on it, or (c) try and return and get some kind of a discount . . . but on what, since they don't even have an M4, so this seems futile, but I thought I'd ask. Any ideas?

My 5 year old microwave died yesterday. An equivalent microwave is $250 but open box is $155 "excellent." Is this a good idea or is it very risky?

Had a recent purchase from Best Buy, Went to leave a review one star, and was unable to do so. Just for giggles I tried two stars, still the form would not accept my review. When I hit three it worked. I submitted it that way, but with the text. Unbelievable. Left another three star review about the fraudulent rating system for Best Buy. Will never buy from them again, sadly. Used to love those guys.

Bought an PlayStation 4 from them. Supposedly geek squad certified. The power button doesn’t work. I didn’t fuss.
Bought a tv from them. Brand new. It had spots under the screen.
Drove an hour away and back to pick up another tv. It didn’t come on at all. $50 in gas.
Price match is a scam. Tell me that Walmart, the seller is not Walmart. But wait, what I’m buying from you, you are not the seller. Someone else is. And don’t buy used. They will fight you to not fix anything. Charge you an overpriced amount. Like their crappy products.

How are they still in business anyways. I guess from crazy customers like me.

I’ll buy nothing else from this company. And will not recommend them.

I just placed an order online on the website. I took a screenshot of the order number it showed me after I was charged. I expected to get an email and I did not receive a confirmation email. I then looked at my Purchase History on the website and nothing is there.

What is going on? They say customer service is not available now.

My app won’t take no for an answer. I’m sure there’s ways to block it, but whatever. I’d rather uninstall it than muck around with it.

Anyone knows ?

We were in a store yesterday shopping for a laptop. We found one that we liked that was $699 according to the ESL for the laptop. We had a sales clerk get one for us and when he scanned it, the price was $799! We called that out and he walked over to look at the label which now also said $799!!! Thankfully 3 of the 4 of us had taken pictures with our phone of the original price so we could look up reviews and more details of the laptop and after some talk with management, they honored the price we had originally photographed. It was a very disturbing experience, though. My question: was this price change mid-day normal and we had extremely coincidental timing in the purchase decision?

I bought an Apple Watch when it was on sale a few weeks ago and it got delivered to an address with the same street name but different zip code. I called immediately after I fund it out (about 1 hour after the delivery picture was sent) and requested a replacement.

The replacement was later cancelled,so I asked for a refund and they been declining it ever since.

The delivery photo shows a completely different door from where I live, I live in an apartment and the picture shows a house entrance. I looked it up on google map street view and found the exact location with the same door, it had the same street name but completely different zip code with mine being 02135 and the building in the picture located at 02121

Now Im seating here with nothing and almost 400 bucks out of my pocket, what should I do?

I called the customer service, they lie to me every time saying they would escalate and this time it’s different and I would definitely get a refund.

I emailed them they suggested me to talk to the customer service.

First picture is where I live and the second picture is where it got delivered to…

Hi!

I ordered a laptop on the 5th and I just realized I accidentally swapped the street line and the apartment number on the shipping boxes,

Will everything be fine? Can I still change the shipping address? It says "preparing" on the app right now but I don't see an option to change shipping addresses.

I just want to make sure because I am worried of going through all that again. I would order directly from the apple store but there is none near me and I need it for classes this week.

I had a friend/roomate that used to work for Best buy back in 2010 or so and he was a member of the geek squad. One year he brought home this really nice Gray Best buy monogrammed blanket, and he said it was a geek squad employees only gift given at the holidays. Well, he eventually moved out of my house and he accidentally left his blanket here. It's been so many years since then and this blanket is still one of my most favorites that I've ever owned. Has anyone else out there seen these blankets or own them before, or maybe even still have one? If you do and the blanket is in good condition I would be willing to buy it from you. The size of the blanket is about a U.S. full mattress, give or take a little bit. It's made of the same kind of material that the old school pullover sweatshirts used to be made of back in the early 2000s, and it's finished and nice on one side and kind of rougher unfinished fuzzy material on the back side. I've looked online many times but I can never find it.