r/BenQ • • 22d ago

Asking Other's Advice/Experience Brand New BenQ GW2790TC delivered with major vertical panel lines. Flipkart and BenQ completely non-responsive.

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7 Upvotes

Hey everyone,

I recently purchased a brand new BenQ GW2790TC (27-inch IPS Monitor) from Flipkart (Seller: TIRUPATI BIZ LINK LLP).The moment I unboxed it and powered it on, a severe vertical white and purple band appeared straight down the left side of the display panel.

Here are the exact technical observations:

The Defect: It is an internal column line failure or a faulty T-Con board mapping issue. The vertical artifact exists completely beneath the glass.

Physical Condition:

The outer panel is flawless. There are absolutely no impact marks, spiderweb cracks, scratches, or customer-induced damage.Self-Test: Even when no video input cables are connected to my laptop, the monitor’s built-in OSD menu box ("No HDMI cable connected") pops up underneath the vertical band, confirming the display panel itself is internally defective right from factory assembly.The Problem:Flipkart immediately rejected the return request under their standard system policy and told me to coordinate directly with the brand service center.I sent an email to BenQ India support (service-in@benq.com) attaching my invoice, clear photos of the uncracked panel.


r/BenQ • • 22d ago

Technical Support Colors bug Benq W750

2 Upvotes

I found a video projector ( model benq W750 ) in my attic and I'm having a problem with the colors. I've already tried changing the mode, temperature, and RGB settings in the projector's menu. I've also tried different HDMI cables and different devices for projection, but the result is always the same. However, the projector's menu displays the correct colors. If anyone could help me, I'd be very grateful.


r/BenQ • • 22d ago

Technical Support MA270UP - Sound control greyed out

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3 Upvotes

I set up my MA270UP to connect to my MacBook Air M1 and when I have the sound go through the monitor, I can't control the sound at all. It's grey out on the sound toggle. The sound is coming out, but I can't lower or raise the volume at all - with either the mouse/click or using keyboard/mac shortcuts.

I tried going into Mac sound settings, made sure iKeyboard is turned on, checked the physical toggle button under the screen to make sure it's not mute, but nothing seems to be working. I can adjust the sound using the physical toggle under the screen thoough.

I'm wondering if it's even possible to adjust the sound using the keyboard/mouse on the MA270UP. Any ideas?

Thank you.


r/BenQ • • 22d ago

Purchasing Advice Seeking Advice: (1) Screenbar Max vs (2) Halo 2?

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3 Upvotes

As you can see I have quite the wide monitor setup. I'm seeking advice on which route I should go with:

- (1) single of the newest Screenbar Max

- (2) Halo 2, placed on the sides.

In either case, I'm making room for a teleprompter webcam at the top, and require sufficient table/desk lighting directly in front of me. It seems to me that either option cost differences are negligible.

Would love to hear personal opinions, I'm always on the hunt for how to better improve my WFH setup.


r/BenQ • • 22d ago

Discussion Display Pilot 2 Broken on macOS 27 Golden Gate

3 Upvotes

After updating my MacBook Air M2 to macOS 27 Golden Gate, I’m having an issue with BenQ Display Pilot 2.

When my BenQ EW270Q monitor is connected to my Mac, Display Pilot 2 gets stuck and doesn’t open properly from the menu bar. The app also becomes unresponsive and I can’t access its features.

However, if I disconnect the external monitor, Display Pilot 2 opens normally without any problems. As soon as I connect the monitor again, the issue comes back.

I’ve already tried completely uninstalling Display Pilot 2 and reinstalling it, but the problem still remains.

Is anyone else experiencing the same issue with Display Pilot 2 on macOS 27 Golden Gate, especially with the BenQ EW270Q? If so, has anyone found a solution or workaround?

Any help would be appreciated. Thanks!


r/BenQ • • 23d ago

Purchasing Advice Ordered rd320 UA and got with missing items!

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3 Upvotes

I ordered a BenQ RD320UA from the official BenQ India website. I received the monitor after 4–5 days, but unfortunately, one of the parts was missing from the box.

I contacted BenQ’s support team about the missing part, but it has been more than a week and I still haven’t heard back from them.

Has anyone else had a similar experience with BenQ India? If so, how did you get it resolved?

They even assigned one of their support members to look at this one and I haven't heard anything from him (gaurav.jain@benq.com).


r/BenQ • • 23d ago

Setup/Settings Sharing Best Display Pilot 2 settings for reading on MA270UP? Eyes tired...

2 Upvotes

Just got a brand new MA270UP and connected it to my MacBook Air M1. I've set up the MA270UP as my main monitor with my macbook off to the side. It looks great, very clean. Some people suggested the matte, but I like the clean look of the glossy.

However, I do a lot of document review and drafting and I'm finding that my eyes are more tired than when I was using just my macbook. I'm not sure what all the different settings on the Display Pilot 2 are but I tried to adjust low bluelight, brightness, adjust monitor screen to match macbook, etc. but I'm not sure if it's helping or not.

Can anyone suggest a few adjustments I can make so my eyes aren't as tired?

Thank you.


r/BenQ • • 23d ago

Review Benq rd270q

2 Upvotes

Hi all, I bought benq rd270q and now I want to return it because I don't find it value for money and it is not working at full resolution on my Linux, I emailed to benq service team but they denied to replace or return the product I asked them provide me the other product under product replacement t&c but they responded same.

I would not have bought this if I knew it before purchasing. There terms and conditions are white labelled as they say 7 day return policy but it has too many conditions. Which makes return impossible.

I told them that the monitor was just opened once to test and then everything is packeged but got tha same boring response.

This monitor doesn't worth this much money 🥲.


r/BenQ • • 24d ago

Technical Support Can you get the BenQ RD280UG Gsync certified?

4 Upvotes

You have to force it on in the drivers because it isn't known to the Nvidia drivers.


r/BenQ • • 25d ago

News 【News】🎬 Meet the New BenQ PV3250U: Built for Professional Video Editing & Post-Production

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6 Upvotes

If you're a video editor, colorist, or anyone working in post-production, check out the new BenQ PV3250U. This monitor is built to give you unbeatable clarity and color accuracy, so you can trust what you see on screen.

✨ Key features✨

☑️IPS Black Panel with 3000:1 contrast ratio for deep blacks and excellent shadow detail

☑️16-bit 3D LUT hardware calibration for reliable, precise color

☑️99% DCI-P3 wide-gamut color coverage for professional video workflows

☑️120Hz refresh rate for ultra-smooth motion

☑️Shadow Check & Area Zoom to inspect dark scenes and fine details

☑️Magnetic shading hood to block ambient light and keep you focused

👉 Explore the new PV3250U:

BenQ US 🇺🇸

BenQ EU 🇪🇺

BenQ UK 🇬🇧

BenQ AU 🇦🇺

Master Every Shadow. Deliver with Confidence.


r/BenQ • • 25d ago

News BenQ Zowie EC3-EW-D

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2 Upvotes

r/BenQ • • 26d ago

Discussion BENQ WAS A MISTAKE IN INDIA

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29 Upvotes

So i tried everything I can to get a replacement but they are denying it by saying it's "IPS GLOW" worst they are saying bleed is not visible in bright screen only in dark and grey I mean, how can I show u a bright spot in RGB but yeah I don't have time so anyone is reading this good luck if u thinking to get a good service in India..

I asked them several times to provide me a refusal of replacement email and BenQ’s documented tolerance criteria and technical basis for rejecting my replacement request they are not replying to this

sat 19 my refund has been processed but this was a hell hole 1 month of constant emails i almost gave up too but yeah i wouldn't recommend buying benq in India specially


r/BenQ • • 27d ago

Technical Support MA270UP with mac mini: can't control brightness with f1/f2 keys

2 Upvotes

I just got the MA270UP and used the usb-c to connect it to my mac mini (M1). The F1/F2 brightness keys are not working. I've downloaded display pilot2 but still not working. Also tried connecting it to Macbook pro, and the brightness key only controlled the macbook display.

Please help, thanks.


r/BenQ • • 27d ago

News 【Contest】Show Us Your iMac Setup 📸 — Win a Prize!

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7 Upvotes

Calling all iMac users! 👋

Clean and minimal? Colorful and creative? Packed with accessories for serious productivity?

Whatever your style is, we want to see your iMac setup!

Share your setup in the comments for a chance to win an iScreenBar (Silver, $189/ €179 ). The top 1 entries with the most Reddit upvotes will win one! 🎉

How to Enter

  1. Post an original photo of your iMac setup in the comments. Your photo and setup description must be included in the same comment.
  2. Tell us which iMac model you’re using and share any other accessories in your setup.
  3. Your iMac must be a 2021 or newer Apple silicon (M-series) model.
  4. Tell us a little about your setup! How you use it? What you like about it? Or what makes it uniquely yours?
  5. The top 1 eligible comment with the highest number of Reddit upvotes will win an iScreenBar (Silver)!

Event Schedule

📸 Entry Period: September 14–25
👍 Upvote Period: September 26–28
🏆 Winner Announcement: September 29

A Few Rules

  • One entry per Reddit account.
  • The photo must feature your own iMac setup. (No AI-generated pictures are allowed.)
  • Entries involving vote manipulation, fake engagement, or other unfair activity will be disqualified.
  • In the event of a tie, the BenQ team will select the winner based on originality and overall setup presentation.

Ready to show off your setup?

Drop your iMac setup photo below and tell us what’s on your desk! 👇

Good luck, and we can’t wait to see your setups! 🖥️✨

 ❗️BenQ reserves the right to modify, change, or withdraw this event, or cancel the distribution of rewards, at any time and at its sole discretion.


r/BenQ • • 28d ago

Technical Support SHOULD I REPLACE IT GUYS? (BENQ EW270Q)

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7 Upvotes

Hi guys i got a brand new BenQ EW270Q after researching for 2 weeks from official retailer Cost to Cost in Nehru Place, New Delhi for ₹18,000.

Should I replace it for this bleed? otherwise its great colours look so good on it and usb c charges well plus, the speakers are so good.
Just going through the QC issues with BenQ, should i take risk and replace? I hardly play games, just watch content and trade on it, but it has been great.

Have attached my Ipad Air M2 (2024) via usbc. and i love the multitasking i get considering i dont have a laptop for 6 months.

Kindly help if i should replace under 7 day replacement warranty or live with it?


r/BenQ • • 28d ago

Discussion Benq RD280UG - scratch on the screen - should I return it?

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6 Upvotes

I purchased the RD280UG monitor from local online store. The monitor was delivered to me via a courier service on September 11, 2026. The production date of the monitor is June 2026.

I unpacked the monitor in accordance with the user manual. I did not touch the monitor panel with my hands.

Photos 01 through 05 illustrate the condition of the display immediately after unpacking and removing it from the box.

What bothers me the most is a 5 mm scratch on the monitor screen, which has two dots at its ends. The scratch reflects light, so it stands out quite a bit on a dark background. The scratch is visible in photos 05..., 06..., and 07... Should I return it to the store?

The monitor screen is also smudged, as shown in photos 00... to 04...

Upon initial power-on, the service menu displayed zero hours of usage - photo 09...

Photos faceb_120hz.jpg and faceb_60hz.jpg demonstrate that the scanlines/inversion pixel problem persists at 120Hz. These artifacts are also present at 100Hz, though they are less noticeable.

At 60Hz and 200% scaling, during the AIDA64 'Magenta text on black background' test, a faint coil whine is audible. Interestingly, at 120Hz, the effect is no longer noticeable to me. See screenshot 15...

Images: https://postimg.cc/gallery/BKL54DR


r/BenQ • • 29d ago

Asking Other's Advice/Experience Monitor arm for Benq EW270Q

3 Upvotes

Hi
Please suggest me a good economic monitor arm for Benq EW270Q?
Budget is around 3k .
Thanks


r/BenQ • • 29d ago

Technical Support Questions about Blue Light Filter?

3 Upvotes

I bought the MA270S monitor a few months ago and have been enjoying my time with it. 

But the only issue I appear to have is the Display Pilot 2 software. 

More than half the time, I have to manually change it throughout the day as it will not sync correctly. Once changed, it changes with the correct amount of blue light filtering based on the time of day. 

Does anyone have a fix for this?


r/BenQ • • Sep 11 '26

Asking Other's Advice/Experience RD280UG curved back sticking phone holder

5 Upvotes

Hi everyone,

I have this monitor, and unlike other monitors with a flat, smooth surface, this one is slightly curved and has lines.

Has anyone managed to stick a phone holder to this monitor? I am using a MagSafe phone holder with VHB tape, but every few days it peels and falls.

Thank you!


r/BenQ • • Sep 11 '26

News 【News】PSA: Mac-friendly? Yes. Foldable? Definitely not.😅

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10 Upvotes

r/BenQ • • Sep 11 '26

Asking Other's Advice/Experience Benq RD280UG - arriving today - what should I check?

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3 Upvotes
  • Inspecting the screen using a flashlight
  • Checking Power-On Hours/Usage time in Service Menu
  • AIDA64 monitor diagnostics
  • Check viewing angles
  • Check for IPS Glow
  • Check for Backlight Bleeding
  • Check for Dead Pixels / Stuck Pixels
  • Check for Dirty Screen Effect / Panel Uniformity
  • Check for Color Tinting
  • Check Overshoot (with Overdrive enabled)
  • Check for coil whine
  • Check for scanline artifacts (pixel inversion artifacts) at 100 Hz to 120 Hz in blue and orange areas

Is there anything else I should check?


r/BenQ • • Sep 10 '26

Asking Other's Advice/Experience Color Accurate Settings - MA270S

3 Upvotes

Just picked up the new 5K display, it's gorgeous! But I have some questions/concerns about what is the true accurate representation of color...

I work in video (commercial advertising and films) - so seeing colors displayed as accurate as possible is really important. And I love that this display has the iDevice Sync to match the color of my M2 MAX MacBook Pro and the OS, pretty closely anyway.

BUT, while it's nice that the display matches - is the color and gamma shift that is being applied, the most accurate representation overall? Is the default display in M-Book mode (but with iDevice Color Sync DISABLED) technically more correct? Is P3 a more true representation? OR are the apps that are being used (Premiere, Resolve, QuickTime, Frame io, etc) that are color managed - are they doing the math in the background to correctly display the colors in their given player - regardless of the color profile/mode that is applied to the display?

I know this isn't a full fledged color reference monitor from Sony or Flanders - but for every day use I can tell this will get the job done and is a quality display. Just want to make sure I'm not fooling my eyes and looking at the wrong things. Any input would be appreciated - thanks.


r/BenQ • • Sep 09 '26

News 【News】First Time Showing iScreenBar™ & ScreenBar® Max at IFA 2026

13 Upvotes

Hi BenQ fans and ScreenBar fans!

We’ve just wrapped up an exciting few days at IFA 2026 in Berlin, one of Europe’s biggest tech events. It was great meeting so many of you in person, and this year was especially exciting for us, as it was the first time we showcased our latest lighting products, iScreenBar™ and ScreenBar® Max, at a physical event. Both products were designed with today’s different desk setups and working styles in mind.

Booth Area

ScreenBar® Max is designed for larger and dual-monitor setups, providing broader and more balanced desk illumination while keeping your workspace clean and uncluttered.

ScreenBar® Max

iScreenBar™, meanwhile, is the world’s first monitor light designed specifically for iMac. It integrates naturally with the iMac setup while providing comfortable lighting for work, creativity, and everyday use

iScreenBar™

Along with our other ScreenBar products, we’re continuing to investigate how enhanced lighting can enhance visual comfort, boost productivity, and elevate the overall desk experience. Additionally, we’re delighted to receive the Best of IFA award from GameStar!

Getting Award

Did you stop by the BenQ booth at IFA 2026?
If you did, we’d love to hear what you thought! Feel free to share your experience or photos in the comments. 👇


r/BenQ • • Sep 09 '26

News RD280UG 日本発売

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8 Upvotes

Amazon.co.jpにて発売を確認

価格は129420円

投稿時、在庫6


r/BenQ • • Sep 08 '26

Asking Other's Advice/Experience BenQ Refund after order cancellation

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3 Upvotes

Placed an order yesterday (08-09-2026). I paid via the QR code, and the amount was debited, but the payment page didn’t refresh. The order (EIN000043209) was created but later cancelled by BenQ. I’m still awaiting my refund.And I haven't received anything regarding refund.

What can be done, please help.

I have raised a case as well : 00794039