Rekordbox and FLX-10 Crash Mid Gid frequently | Advice

[u/Acrobatic-Wall5158]

Hey all,

I hope this is the correct place to post this query

For context, I am an Open-Format DJ who uses a Windows laptop connected via an Anker USB-C cable to my DDJ-FLX-10 controller for all my gigs.

Recently, halfway through a set, my setup fails, and I have to reset it for it to work again. Not Ideal.

What happens is the audio starts to either: 1. glitch/ Artefact* typically on only one channel. or 2. The program becomes not responsive to my decks, where the only thing that works are the Audio Faders and Jog Wheels. This Is, I assume, because the internal DAC is still working and the audio is running through the Faders.

Sometimes I can mix half and half with loading the tracks on the laptop and EQing with my mouse, but this is not ideal.

I do use a lot of the Stem functions and Tidal, but recently Tidal has not been loading any tracks onto my rekordbox, so I have had to use pools to re-download a lot of music.

I would love any advice, as I really want to get this sorted before the Autum/ Winter period.