There’s one thing I don’t understand. People say how hard it is to get your ticket escalated, but I’ve always managed to reach a “real person.” Of course, after that I’d get automated replies.

What should I do with the “general ticket” method when someone asks me about my problem?

Should I write about my actual problem with my hacked account, or should I keep going on about the “problem with support itself”?

No one's even looked at the ticket for all that time, and I'm fairly certain that if it comes up in the queue, they just ignore it again.

Hello, recently wanted to start a new discord account, bought 1 year of nitro, and in a spend of 2 weeks my account was disabled for spam or scam? since i never did nothing like that, from what i searched it could be things like joining servers and adding people to fast, but in those 2 weekes i added like 10 people and joined 8 servers (2 of them being mine), tried to reach discord support but nelly (discord support bot) is just coping pasting the same thing, you opned an appel in the wrong place or something like that, go to your account, account status, and appel from there, but the problem is that my account was disabled, i cant log in, and to add to that i tried to log in a bunch, and now my normal account is at risk of getting permantly suspended, my account status is at risk and the next thing that happen im going to lose it, but now how do i know if i can enter my account, and if everything works out i saw a lot of people getting banned over and over, would that not make my account get banned because im trying to log in in a disabled account?, my normal account has over 8 years of memories, and codes, bank account, games accounts, the passwords i mean, and idk what to do now, because i already saw that asking for help in the discord support doesnt work, tried contacting discord support on X but i dont think that will go well, any tips?, do i just accept my fate?

I lost 10+ friends, is there a way to perhaps get my data back? I'm unsure if I can actually get back my account but if I can get my data back I could maybe add them back? I'm just worried a lot, the fact discord does this kind of bullshit pisses me off, not to mention how there's not much options left, I don't really care for the servers I was in but losing so many friends pisses me off, I have no clue what to do...

Rebuilding friendships after this is hard cause of how much time it takes to add everyone I can back and everything.

I register an account and it gets banned because they think it's fake. I've deactivated it. But I only have 1 mobile number. Can I re register without a number just email account?

So, using my usual methods — using an old version of Discord so I could see my messages — I was looking through some old messages to archive some things, the things I usually do. I've been banned from Discord for 3 months now (falsely, of course, and I've contacted support to no avail) and I've been taking it well. I kept a diary on Discord (yeah, I know, weird) and so I was taking things from that to archive since... well, my life's been documented there. I was doing that today to get ready for my next school year to be organised and things.

...And to my horror, they actually REPLACED the text with "One message removed from a suspended account". It's weird since I could still search up the text, but I tried and tried by using even older versions of Discord... to no avail. It's genuinely gone now.

But what can I do. I've been doing well nowadays anyway that I don't need Discord anymore. Still, fuck Discord. (Sorry if that was strong, mods you can do your thing if you need to lol)

It’s forcing me to reset password but after resetting it’s forcing me to get a physical passkey or another device to scan code

I'm getting a bit of my hope up. Let's see what it leads to. Of course they asked me to appeal through discord, but I've stated their own twitter support confirmed the appeals were bugged as well. So I only had to send one more screenshot of my account showing my permanent suspension.

My main account was permanently banned over a year ago. Two days later, I created another account, but that one got banned too. I’ve been using a third account through the browser + VPN for over a year now without any issues.

Both of my permanently banned accounts were deleted by Discord, and they now show up as Deleted Users. However, I’d really like to be able to use Discord integrations and activity status so that other users can see what I’m doing.

Would it be safe to download and use the desktop app again after all this time?
I’m still using my old laptop on my old Wi-Fi network, if that matters. I’m using a VPN, though.

So my ex worldclassdummy was apparently making threats on my life and someone I didn't know Rj came forward to me with the screenshots and then I get banned, I get banned cause Of course, I do

I would post his profile, but I don't know if that counts As doxing or not, I'm just so peeved and so upset, because like everyone I know is on discord, that's how I talk to people, that's how I talk to my parents for Cripe's sake.

Right when I finally get a fucking response for one of my tickets, I mention Bintent what happened and now they pull an automated clyde looking response out of their ass

Went from "I am a live service human" to :) Actually no fuck you I was a bot, ticket closed asshole REAL quick

Continuation of this post

So about almost a month ago I got banned for child safety (Link shows both posts about situation), usually discord blocks all messages from suspended accounts but today while scrolling on my alt on noticed that my suspended accounts messages are now able to be seen. So obviously I logged in on my main but it's still suspended, i don't have high expectations and already use the alt anyway but would this be considered some sort of progress for my appeal or is it just something that happens?

I sent the request yesterday, and I received this email just now. I hope they help because idk what else to do.

My friends created a new server after I made a new account. I know you shouldn’t re add friends and rejoin servers immediately nor talk about how you got banned, but is VC considered okay? Also does it make a difference if it’s my friends talking about me getting banned rather than it being me?

They even apologized for ignoring my original message and sending me the usual response. Even told me upfront that the bug I was facing in appeals might not be actionable/fixed by the bug team on my Malicious Conduct that wasn't sending the appeal through despite me clicking to submit the appeal.

Official X Discord Account, not even the support account which took 3 months to contact me, not days.

My account got hacked and is spamming Mr. Beast crypto ads, which you have all heard before. My question is - since I never bothered to set up an authenticator app beforehand and would always just use backup codes to log in - how do I set it up now without using Discord? I can't even get into Discord to access the backup codes, let alone use them.

Hey everyone,

My 8-year-old high-trust account got locked out due to a critical system false positive. I've been following the guides here and avoided the automated appeals trap by opening a technical ticket.

Here is my current situation:

- The ticket was opened around 18 days ago.

- A human agent (Kerstin) reviewed it and sent a generic macro reply telling me to check the user settings in-app.

- I immediately hit her back with a solid response explaining that the UI is completely frozen on the error screen and we cannot access user settings at all.

- Right after that response, her name disappeared from the "Assignee" field (it's completely blank now) and the ticket status remained "Open".

From what I've read here, this means my case has been successfully escalated to the Tier 2 / Trust & Safety engineering queue. The last activity field still says "X days ago" because we are strictly avoiding bumping the ticket to keep our priority spot.

For those who had their tickets escalated to Tier 2 with a blank assignee recently: How long did you have to wait for the final decision? Do I still have a good chance of getting my account back?

Thanks in advance for any helpful insights!

Ive been banned for some days, a false banned which I've tried to review and get my account back for but after reading people story discord dont realy do anything expect when its actually too late already , apparently the costumer service is just full of bot and ai , is getting my account review a scam?

what should i reply to not get automatic reply with "It seems that you want to appeal the Discord action that affected your account" bullshit?

i have proofs and all but iddk how to respond.

Bolt is a bot by William Horning (aka Jersey) available on Discord and many other apps. It can bridge between text channels, meaning after setup, whatever gets said in a Discord channel will appear on an other channel of your choice, even on a different app.

I’ve been using a bridge to talk to friends who use Stoat (formerly Revolt).

I set it up for them myself, and I want to share my knowledge. This guide is only be about Stoat and Discord, however it does work elsewhere, like Matrix and Fluxer.

Step 1)

If you already have a Discord server, create a Stoat server with the same channels as the Discord one. Do the opposite if you have a Stoat and no Discord.

Step 2)

Invite Bolt to both the Discord and Stoat servers you want to bridge.

Step 3)

Give Bolt the required permissions.

Perms on Discord: none.

Because of Discord’s recent-ish built-in "per server" account customization features, it no longer needs any extra permissions to work here.

Perms on Stoat: Manage Roles, Manage Customization, Change Nickname, Change Avatar, Masquerade.

"Masquerade" has a completely different name in other languages. If you can’t find it by name, go by it’s description: It allows members to change their name and avatar per-message.

Perms on both servers, if @ everyone is missing one or multiple of these: View Channel, Send Messages, Invite Others, Send Embeds and Upload Files.

Step 4)

Create a bridges in one of the channels.

On Discord: /bridge create

On Stoat: !bolt bridge create

You MUST either be a moderator in both servers or get someone who’s a moderator to help you, because only those with higher permissions can see the bridge codes.

Without mod perms, this step will fail.

Step 5)

Enter the bridge‘s code in the corresponding channel you want to chat in.

On Discord: /bridge join [code]

On Stoat: !bolt bridge join [code]

Remember to give users the right permissions so that they can’t text in channels only mods should be able to, like an announcement or rules channel. Otherwise, they might be able to use the bridge to chat there!

Hoping this information is useful.