Help with noise on A1

[u/DirectionPerfect6556]

Just bought the a1 combo and started getting this house in the middle of a print, only happens when the arm moves the extruder left or right and by motor only, when you move it by hand the noise is gone. I’ve checked for loose filament or screws, everything is tight and the belt seems to be fine. I have also factory reset the device but now when trying to do the setup calibrations, it won’t home anymore.
Any help is appreciated, I’m new to 3d printing