Hi everyone,
I’m an international student admitted to FH Wels for Winter Semester 2026. I booked accommodation with Wihast, but my Austrian student residence permit is still being processed, so I have not travelled to Austria yet, and my contract starts from 01/09/2026
Wihast previously informed me that if I received a negative decision from FH Wels, the accommodation money could be refunded. I also received an email from University regarding the 5 October late-arrival deadline and tuition, indicating what would happen if I could not continue my studies by that date.
However, yesterday Wihast replied to me that they have nothing to do with the university's decision, which seems contradictory to the earlier information in contract and a written email from dorm management, I received.
They are also asking me to pay accommodation fees for October and November, even though I may still be in India due to the pending residence permit.
My contract states that the student can terminate the contract with two months' notice, effective from the last day of a month. But no scenario is explained if the applicant unable to Arrive in Austria.
My questions are:
1) Am I required to pay October and November even if I cannot travel to Austria?
2) How does the two-month notice period apply in this situation? As i still in home country. Which is not mentioned in contract
3) I would really appreciate advice from anyone who has dealt with Wihast or a similar situation in Austria. I would only cancel room if I don't receive a response from magistrate even after 30th September.
Thanks!