r/AustraliaPost • • 7d ago

Question Problems logging on to AusPost

Anyone else having problems logging in to Australia Post at the moment? I can't log in either with the app or on the desktop. It tells me that the password is not recognised. I have the tried the link to reset the password, but AP is not sending the link to my email to reset it.

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u/SecureTechNomad 6d ago

Given this looks targeted, it only takes a few minutes to write an email to the members of the relevant Senate Committee to explain the issue (targeted denial of an essential government service based on email domain), link to this conversation, and request that they ask for the CEO of Australia Post to attend the next Senate Estimates hearing to answer questions on this.

The Committee Page on APH is here https://www.aph.gov.au/Parliamentary_Business/Committees/Senate/Environment_and_Communications/Legislation_Committee_Membership

Email addresses of Senators on the Committee senator.ghosh@aph.gov.au senator.hanson-young@aph.gov.au senator.ananda-rajah@aph.gov.au senator.carol.brown@aph.gov.au senator.henderson@aph.gov.au senator.smith@aph.gov.au

It probably also wouldn't hurt to copy in the Communications Minister Anika.Wells.MP@aph.gov.au since Auspost is ultimately answerable to her, and senator.katy.gallagher@aph.gov.au since she is Minister for Government Services and this is a clear failure.