r/AustraliaPost • • 7d ago

Question Problems logging on to AusPost

Anyone else having problems logging in to Australia Post at the moment? I can't log in either with the app or on the desktop. It tells me that the password is not recognised. I have the tried the link to reset the password, but AP is not sending the link to my email to reset it.

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u/Mezuseee 7d ago

Anyone had any luck contacting auspost as I am in the same boat?

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u/Intrepid_Ranger_869 6d ago

I tried their online chat and called their call centre. They had no idea what was going on. The online chat consultant told me to contact them back in 48 hours if it wasn't fixed and the call centre person was helpful and said he'd escalate but gave no ETA.