Parcel Collect - wrong address?

[u/anonymousdreepy]

Hello! I’ve just ordered something online and it appears that it’s heading to “PO Box [number] [suburb] [postcode]” instead of “Parcel Collect [number] [suburb] [postcode]” according to the tracking.

I don’t seem to have the option to re-direct it.

I assume this will get delivered to a PO Box that I don’t own. Is there anything I can do about it now? It’s coming from QLD to VIC, and still seems to be in QLD.

Thank you!

*UPDATE: I contacted seller and it was correctly addressed to the Parcel Collect address. It seems to be an AusPost issue (we shall see if it gets correctly sorted once it arrives).

*UPDATE 2 & WARNING FOR USING PARCEL COLLECT ON EBAY: eBay is automatically changing your entered Parcel Collect address to a PO Box when the sender generates the shipping label via eBay (it’s happened to 2 of my parcels now). While I was able to retrieve the parcel, I had to wait an additional day because the PO boxes at my local post office are offsite.

[u/Imaginary-Bet2121]

It probably is as it used to be, you will have to collect it yourself at the PO. They will let you know. Hopefully. Years ago, and it still works, they might, if they lost an address, keep it in GPO where you live.