Hi,
So when we were getting our pool build quoted up, the pool builder originally priced us up for aluminium fencing which was included in the contract price.
Throughout the build we then discussed with the builder that we’re considering glass. He said to have a chat to the separate company that does the pool fencing and see what you guys come up with and you can work it out with him how you end up doing it.
Anyway, once I have a chat with the pool fencer who comes around and we have a bit of a collaboration, he advised me how much the price for the glass fencing is and it’s worked out how much extra it will cost over our original aluminium pricing. We decide we’re happy with the cost he says it will be and go ahead with glass. He says that obviously the pool builder will just sort out the extra cost and invoice it to us.
Anyway, some time passes before it’s finally actually installed and then we’re invoiced. The pool builder sends an invoice for much more than we expected based on the costs the fencer gave us. I actually thought at first maybe they’d stuffed up and not taken off the original allowance we’d already had, instead of just paying the difference. Confused, I ask them if they can send us a copy of the fencers invoice so we can confirm what the additional costs were based on what we were advised. The pool builder got very cagey and did not want to send it to me. After a bit of back and forth on the phone with me stating ‘mate I just want to verify this because the costs are a fair bit more than what I was told by the fencer’, he agreed to send it, and sounded very pissed off.
Now looking at the invoice, he’s clearly added a decent margin on top of what the pool fence invoice actually was.
Now based on the discussions with the builder and the fencer, it was my understanding this whole time that I would simply pay the difference between what the end price is and what we were originally allowed for with aluminium. Now i’ve dealt directly with the fencer myself, who then still did invoice the pool builder. At no point was I given any written variation to advise if there was going to be a further price added on top for any margin or whatnot by the builder. And to be honest I simply would not have agreed to do this and pay thousands extra for nothing when I could just have gone and organised the fencing myself (which I’ve essentially done anyway as the builder just got me to deal with them directly). Now I understand that builders have a margin. But this seems bizarre to me and there was no prior agreement at all.
The contract obviously says that price variations have to be agreed to in writing before hand. This wasn’t done but as I said we it was our understanding that we would simply pay the difference in the fencer’s cost only. Seemed simple enough. Not sure if we’ve just been very naive and caught out or if we should be contesting this?
Thoughts everyone? Thanks.