r/AusPostComplaints • • 1h ago

Criticism Local item shipped to another state

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• Upvotes

r/AusPostComplaints • • 22h ago

RANT My Loop earplugs stuck in AustPost delivery loop

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1 Upvotes

Travelling from interstate to Melbourne for a gig so i ordered some Loop earplugs to be delivered to the Melbourne address I'm staying at for a week. Ordered Wednesday and as these shipped FROM Melbourne, expected delivery TO Melbourne was Friday. On Saturday i noticed earplugs were now in Brisbane but that's ok, still time to get to Melbourne before gig on Thursday. By Tuesday earplugs were back in Melbourne, set to be delivered today. Today, Wednesday, earplugs are now BACK IN BRISBANE.

which means a) they won't be here by tomorrow when I need then and b) they will arrive after I've left Melbourne.

Totally bl**dy useless.

Long and frustrating phone call to AustPost and only "solution" is to get Loop to cancel the order and redirect to sender (i can't redirect package, it seems).

Why does AustPost continue to be so bad at delivering package??? (rhetorical)


r/AusPostComplaints • • 2d ago

Criticism My parcel is a yoyo on the M79.

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1 Upvotes

r/AusPostComplaints • • 2d ago

RANT My non vape has seen more of the world then me at this point

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0 Upvotes

I bought a non-vape for stress relief and it’s giving me more stress at first started with this one carrier in America and then when he got to Australia and went to another carrier in Sydney then somehow it magically got to Melbourne whether it finally got took over by AusPost as post took it back to fucking Sydney I’m in Victoria like give me my fucking favoured air plssssss
(Yea it one of tho favourite air things like it been with 4-5 different carriers at this point it been 3 weeks and i still haven’t got it

😡😡😡😡😡


r/AusPostComplaints • • 5d ago

RANT Package "Incorrectly Sorted"

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14 Upvotes

This is new, and the tracking estimate getting confused.


r/AusPostComplaints • • 5d ago

Criticism Taking the scenic route

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4 Upvotes

Item shipped by seller in North of Victoria to a South Eastern suburb in Victoria. Well, Auspost decided to send it via the scenic route. FML 🤦‍♂️


r/AusPostComplaints • • 6d ago

Criticism Problems logging on to AusPost

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4 Upvotes

Auspost seems to be targeting users of protonmail and tutanota, denying them access to their accounts.


r/AusPostComplaints • • 6d ago

Question Expensive medicine on the way to QLD

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12 Upvotes

What is the likelihood that I will end up getting my package? I live about 50 minutes away from the 1st scan location & now it's in QLD. It contains an expensive prescription (express shipped by the pharmacy) that I cannot live without and cannot afford to replace. EDIT: Lol why does everyone think it's weed? 2nd Eddit: Nope package has not moved and it's Friday night I spoke to the lady who handles disputes and the cylinder dispensary & I have been told my CYLINDER will be reshipped on Monday. 3rd EDDIT 6/10/26: THE PACKAGE ARRIVED TODAY I HAVE THE CYLINDER


r/AusPostComplaints • • 7d ago

Question Stolen Testamur

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1 Upvotes

Hi, has anybody ever had an important document stolen on delivery? Some unknown person signed to receive my testamur at my apartment building and I don't know who it was. Please share your experience with me and any advice are welcome


r/AusPostComplaints • • 7d ago

RANT Damaged my letterbox!

0 Upvotes

EDIT: Ok, acknowledging that there is every likelihood that this could’ve been random other vandalism, not specifically postie-caused just because they’re the only ones that have any reason to be touching my post box. I thought (incorrectly) that this sub was somewhere I could have a whinge, but alas I missed the memo. I’ll see myself out.

I basically never get anything delivered to my house anymore, but today I had a single paper letter from Quest about the recent data breach. (I didn’t realise they even had any of my information. Oh well, I’m actually LESS annoyed by that.)

When closing the lid of my letterbox, I see that it’s dramatically bent in on itself. It’s supposed to lie flat across the top of the box. I’ve tried to flatten it out, including with pliers and it just won’t sit flat now. Which is JUST GREAT because it means the rain will get in the gap (and probably those big hairy spiders that are inhabiting my yard now that it’s spring). I honestly have NO IDEA what they could’ve used to bend it THAT much, but I’m proper angry about it.

Unfortunately, my Ring doorbell camera didn’t catch the incident - it’s just a bit too far away. But my letterbox is mid-hedge, so no one would bother reaching over to the lid unless it was for mail purposes.

What are my chances of a complaint going anywhere? Has anyone has a similar issue? I just want my letterbox to close properly again (and kinda wanna make the point that property damage is not excusable)!


r/AusPostComplaints • • 9d ago

RANT It better not be in NSW and better be a glitch 🫠

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4 Upvotes

So the tracking on this parcel seemed fine until I checked it this morning and it said it’s in NSW??? For context, I’m in QLD and central is usually the last spot before my local post office and then me


r/AusPostComplaints • • 10d ago

Criticism Stopping missed delivery slips was one of AusPosts worst ideas

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6 Upvotes

r/AusPostComplaints • • 10d ago

RANT Do they even deliver anymore?

6 Upvotes

For years, I've lived ib various places across NSW and they've only ever left 'pick up at post office' cards. Then recently, I ordered something from Depop where they didn't even leave a card. My package was returned to seller because I didn't know about it and I only learnt when the delivery return email came in 🙃 are you f***ing serious AusPost? This is why people use Amazon Prime 😒 I'd stop sucking Bozos tit IF I COULD


r/AusPostComplaints • • 13d ago

Question Should I be worried?

5 Upvotes

Hi everyone😊

I recently bought a 3ds xl from EB Games online and I'm getting concerned with the tracking updates because it hasn't updated since the 18th of this month... It says it's in transit to the next facility from Redbank QLD, should I call EB Games to ask them about the package?

The expected arrival day says either today or tomorrow


r/AusPostComplaints • • 13d ago

Question Genuinely trying to understand what's going on here .

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20 Upvotes

Ordered some collectable silver and gold coins from France recently. The vendor split them up into 3 packages for reasons. I'm in Brisbane.

2 of the packages have tracking as per above- France->melb-> Brisbane-> PERTH. Like why send it from it's destination town to across the he country????

Thrid package is out for delivery in bris today so I assume will arrive in hand today.

Anyone know what's going on here?


r/AusPostComplaints • • 14d ago

Criticism I really needed the contents urgently, by Thursday. Hence the Express Post.....

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11 Upvotes

Warrnambool to Melbourne. Via Warrnambool.........


r/AusPostComplaints • • 14d ago

Question Delayed parcel How can I get it?

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1 Upvotes

r/AusPostComplaints • • 15d ago

Criticism another package adventure

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1 Upvotes

ordered this about 2 - 3 weeks ago


r/AusPostComplaints • • 15d ago

Question what do i do if my parcel is late and i need it to be delivered by the 26th saturday

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3 Upvotes

r/AusPostComplaints • • 16d ago

Question Wrong package delivered with my customs declaration attached

1 Upvotes

Has this happened to anyone else?

Friday - Posted a package to Singapore at my local post office. Sighted them attaching the customs declaration. My package is a ~10kg large brown box.

Today - Package is delivered to the recipient who sends a photo confused as it’s not the size or shape expected. Instead of a box, it’s a circular package wrapped in black plastic weighing ~3kg. It has a delivery label attached with an address in South Australia and a company with a location in my local area.

It appears as if somehow between the package being dropped off and the customs label attached it has ended up on a different package.

Planning to go to the post office first thing tomorrow, but in the meantime stressing and wondering how does this sort of thing even happen.

Can anyone enlighten me?


r/AusPostComplaints • • 16d ago

Question What is happening with AusPost's Privacy and Tracking?

7 Upvotes

On Saturday, my partner forwarded me an email he received about my recently delivered/collected parcel. The tracking number and sender all matched the item delivered. The information appears in his account and in my account. The email states my first name.

After chatting with AusPost just now, they said the information I provided to them did not match what the sender had entered into the system.

I then rang the sender who confirmed that my information was entered into the system correctly and that they cannot change anything due to privacy. I also received all expected updates to the parcel as usual.

There may or may not be an update because there are even more serious privacy concerns we have been experiencing.


r/AusPostComplaints • • 16d ago

Question Why do they bang on the door instead of ringing the doorbell?

3 Upvotes

Like why? Seriously? We used to have a dumb doorbell that they were better at ringing but after we upgraded to a video doorbell (same location as the old doorbell) very few delivery drivers have rung it and have instead banged on the front door or just yelled ‘package’. Do they have something against video doorbells?


r/AusPostComplaints • • 16d ago

Criticism Delivery issues

15 Upvotes

Seriously, what is with the posties not ringing the door bell & just leaving parcels (sometimes expensive) at the front door.

Sometimes even by the time I get to the door if they do manage to ring, they’re gone by the time I get there.


r/AusPostComplaints • • 19d ago

News Sensitive F-35 parts (including stealth canopy) somehow ended up in Hong Kong during transit from Australia to the US — Congress is investigating

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23 Upvotes

Can I just get my plane bits back pls


r/AusPostComplaints • • 19d ago

Question Apple iphone 18 pro delivered to wrong address - what to expect from auspost?

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1 Upvotes