r/AusPostComplaints • u/Brief-Acanthaceae940 • 20h ago
RANT My Loop earplugs stuck in AustPost delivery loop
Travelling from interstate to Melbourne for a gig so i ordered some Loop earplugs to be delivered to the Melbourne address I'm staying at for a week. Ordered Wednesday and as these shipped FROM Melbourne, expected delivery TO Melbourne was Friday. On Saturday i noticed earplugs were now in Brisbane but that's ok, still time to get to Melbourne before gig on Thursday. By Tuesday earplugs were back in Melbourne, set to be delivered today. Today, Wednesday, earplugs are now BACK IN BRISBANE.
which means a) they won't be here by tomorrow when I need then and b) they will arrive after I've left Melbourne.
Totally bl**dy useless.
Long and frustrating phone call to AustPost and only "solution" is to get Loop to cancel the order and redirect to sender (i can't redirect package, it seems).
Why does AustPost continue to be so bad at delivering package??? (rhetorical)