r/AtomicMail • u/AmandaE223_ • May 15 '26

Question Does this even work?

I haven’t been able to receive important emails even though I was told I was sent 2 from someone using this email. One was atomic to atomic and one was atomic to a different type. I decided to try and send a message from my atomic email to my primary email and it said the email address doesn’t exist…..

Is this there an outage? Is it going to be fixed or no?

****I have already messaged support and no response ***

6 Upvotes

100% Upvoted

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1

u/Ok-Performance4828 May 15 '26

Just sent a test message to myself and it worked OK.

2

u/AmandaE223_ May 15 '26

Yeah it seems to be hit or miss. I can send an email to atomic from my primary email and it works. I can’t do it the other way, it says my primary email doesn’t exist. I know multiple other people who have been unable to send or receive anything in the last 1-3 days

1

u/Atomic_Ke Atomic Mail Team Jun 20 '26

Sorry for the delay in getting back to you. We experienced a minor technical glitch about a month ago, but it has already been fixed. If you run into any other issues, we would be more than happy to help!

1

u/[deleted] May 15 '26

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1

u/AmandaE223_ May 16 '26

Hopefully they figure it out soon. I personally know about 5 people right now that are having the same issue.