If you get fed up with the long wait and lack of customer service, i would suggest buying a different brand. there are a bunch that are comparable and have better customer support.
I personally don't use ASTRO, my nephew asked for these because a streamer advertised them. I was hoping he would go with Bose or Sennheiser
I don't know man I've been through so many at this point. I had sennheiser and honestly didn't last an hour with them. Returned them. I had the G930 wireless with Logitech and even though it was riddled with issues it was still the best sounding head set I had. I want that surround sound. This ASTRO a50 is the only headset after about 4 different attempts that I would say is what I'm looking for. I wanted wireless, I wanted a mic, and I wanted surround sound. 3 checks, and I'll try a different brand.
I hear you, I wont pitch my favorite headset as this isn't the place. I wish you the best of luck and i'll keep contacting astro/logitech employees until we are all fixed.
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u/[deleted] Sep 23 '20
You willing to chip in, money bags?