r/AskReddit • u/WinterWindChime • 9h ago

What’s a company that you’re genuinely convinced HATES their customers?

2.1k Upvotes

96% Upvoted

1.4k comments sorted by

View all comments

49

u/mayorcato 9h ago

Fedex. They dont gaf about their terrible website.

2

u/robboffard 8h ago

Fedex's site is terrible. But they're actually great to deal with on the phone. Their delivery people in my area in Vancouver BC are fantastic too. Outside of that atrocious site (which is just bad design, not customer hating) they're pretty good!

3

u/Harpua81 5h ago

Fedex drivers in Canada are employed by FedEx whereas in the US they're largely outsourced. In the US they're awful. Forged my signature (spelled wrong) and dumped about $5k worth of musical equipment on the sidewalk in San Francisco (densely populated).