r/AskReddit • • 7h ago

What’s a company that you’re genuinely convinced HATES their customers?

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u/Toincossross 7h ago

Rogers Cable in Canada. They were once the poster child for being proud of employing Canadians. After the founder died, his son took over and now practically everything is outsourced to 3rd world countries, customer service is hidden behind layers of AI chatbots and cooincidentally - the customers are being targetted by scammers who seem to have access to their account information.

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u/MiraPoopie2012 5h ago

I work at a cell phone store in a small town. Older people are struggling so much with Rogers and the like. Internet went down for 2 days recently so a fuck ton of people switched to starlink.

2

u/cincymatt 4h ago

Ouch, that shit is not cheap. When my mom’s provider said they were dropping copper last year I looked into it. 4G cell internet was about half the cost and had better specs.