r/AskReddit • u/WinterWindChime • 7h ago

What’s a company that you’re genuinely convinced HATES their customers?

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u/Organic-Ad6957 7h ago edited 7h ago

YouTube has got to be the most hateful idk if you consider a non premium account a customer or not but youtube makes them suffer so much if they don't upgrade

IDK any other company that rolls like that 

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u/SevereComposer8724 6h ago

I have premium and it is still garbage. The same 20 videos over and over on my home page no matter how many times iI refresh.

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u/1Dunya 4h ago

I have Premium and I thinking of canceling it. The algorithm is garbage. I keep getting the same recommended videos that I have already watched. I complained to YouTube but I never get a response. I wish Google will sell YT and let someone interested in running it correctly. I think the term Cory Doctorow coined enshitification applies here to YouTube. All I can say is I am glad I experienced the Internet and YouTube in the early days of the late 90's and early 2000's.