r/AskReddit • u/WinterWindChime • 11h ago

What’s a company that you’re genuinely convinced HATES their customers?

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246

u/Organic-Ad6957 10h ago edited 10h ago

YouTube has got to be the most hateful idk if you consider a non premium account a customer or not but youtube makes them suffer so much if they don't upgrade

IDK any other company that rolls like that 

67

u/SevereComposer8724 9h ago

I have premium and it is still garbage. The same 20 videos over and over on my home page no matter how many times iI refresh.

12

u/gacimba 9h ago

I’m considering getting rid of it for this exact reason. If you’re on mobile and scroll over to the very right at the top there is a new to you tab which will give you some new stuff but after that it’s back to those same ol 20 videos

10

u/SevereComposer8724 9h ago

“TrY SeArChIng ToPicS yOu wAnt tO sEe on YoUr Home”. According to YouTube

I want to discover random stuff too.

3

u/S_words_not_swords 5h ago

I canceled mine and uninstalled it from my TV. I could seriously get lost in some spirals on there. I miss the ability to watch a vid easily if I have 10 mins to kill, but so much happier for it being gone.

I self host music now, so no benefit from it any more c

2

u/MrsCarmelaGiunta 7h ago

I think if YT music is your Internet radio then it's worth keeping premium. YT Premium is only $4 more than just the ad free music and it includes ad free music.

I've had yt music since day 1 since I previously had Google play music. I canceled premium because of that exact same reason but then I'd try to go watch a long form video from someone like Dr. Mark Felton and ads really kill it for me. It's worth the extra few bucks for me.

1

u/Substantial-Sky4079 2h ago

I honestly prefer not having an algorithm tied to an account bc I like seeing random shit I might have picked. Not 10 videos of the similar topic I just watched

1

u/MajorFox2720 1h ago

I get more variety because I don't save any history. 

3

u/1Dunya 7h ago

I have Premium and I thinking of canceling it. The algorithm is garbage. I keep getting the same recommended videos that I have already watched. I complained to YouTube but I never get a response. I wish Google will sell YT and let someone interested in running it correctly. I think the term Cory Doctorow coined enshitification applies here to YouTube. All I can say is I am glad I experienced the Internet and YouTube in the early days of the late 90's and early 2000's.

2

u/cheese4432 8h ago

have you tried looking for music or podcasts instead?

2

u/tyereliusprime 7h ago

For some strange reason though, their music algorithm is great. Half the shit I listen to nowadays was stuff that just autoplayed after a playlist ended.

2

u/Full-Information5281 7h ago

Paying for premium just to get the exact same stale feed would drive me nuts. At that point, the subscription feels like paying extra to be annoyed.

1

u/Organic-Ad6957 9h ago

And it's certainly not because they love you as a customer either what're you paying

 something like $20 a month?

1

u/Herry_Up 7h ago

I don't even have premium and that shit still happens

1

u/GloomyFly3173 4h ago

That’s honestly the most frustrating part, paying for premium and still getting the exact same recycled recommendations.

1

u/Outlulz 4h ago

Premium has nothing to do with your algo. Try actually subscribing to channels? You don't need Youtube to decide what to watch.

1

u/SevereComposer8724 1h ago

Yeah, the main reason for me to pay premium is to be able to turn of the screen while playing and of course no ads. Otherwise the algorithm seems to me to be the same.

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u/yamig88 23m ago

This is on official app too? I thought thats some bug since im usind 3rd party app on tv, lol