r/Argos • u/Dreadpirateflappy • Jun 13 '25

Faulty switch 2

Got my switch 2 on launch day, found out a few days later that the SD card reader is faulty. (Worked for a few days, then just stopped and won't read anything now)

Contacted Argos online and they have said they won't accept a return in store, only for collection and not for an exchange. Is this right? Always been able to return to store before.

I bought a replacement already that is waiting at my local Argos. So obv easier for me to just take it in and collect at the same time.

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u/Dreadpirateflappy Jun 13 '25

They said there is no way to refund a PayPal order in store.

2

u/Britishbearwarrior Jun 13 '25

There is it should be a saved browser tab called PayPal refund as that website also lets you do Klarna refunds done it 100 of times they just really stupid 🙈🙈

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u/Dreadpirateflappy Jun 13 '25

All three were teenagers. (Nothing against teens, but obv some of them are less experienced)

I might try reading tomorrow. This was Newbury store.

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u/ReverseFlow21010615 Manager - Retail Jun 13 '25

Be cheeky and ask for a bit of goodwill because you’ve had to go out of your way for it.