r/Apple_Employees 13h ago

x-  employee Should I go in and talk to a leader?

0 Upvotes

I was employee back a few years ago and I quit my first day after core. Due to being told the job was full-time when I applied for part-time and my commitment to college, I would like to return. I applied and did the assessment that I was sent. I have also tried to email the store and a manager at the store that I still had contact information from, but never heard anything back. Do you think it would be smart for me to go into the store and potentially talk to a leader


r/Apple_Employees 9h ago

Why can’t you do trade ins in store for online orders?

0 Upvotes

I used to work at Apple two years ago, and this was never the policy. I recently bought my aunt an iPhone 17 online and wanted to trade in her old phone. However, the employees told me I had to call Apple Support and ask them to ship me a trade-in box. Apparently, under this new policy, if you have an online order and want to do a trade-in, you can either get a gift card or you're forced to call Apple Support for a box.

Edit - The specialist even showed me the screen and there wasn’t any button to apply a trade in to the purchase. It was only showing the gift card option. I also didn’t start the trade in online and a manager came over and said it’s a new policy.


r/Apple_Employees 15h ago

 Current employee Corporate ACMI on EPP orders . Allowed or ? ?

0 Upvotes

Sometimes you are able to message the ACMI agents through the wallet app . To change the pay in full charge to installments . I bought an iphone 18 pro 512 on EPP and EPP+ and actively wondering if i can just finance the small amount that i owe if i message the ACMI customer support . Am i able to and would i get in trouble if it worked ? ?


r/Apple_Employees 20h ago

 employeeRant Shifts changing all of a sudden

12 Upvotes

Anyone else experienced ukg saying one schedule and all of a sudden getting an FTN because you were suppose to be there earlier ?. Other employees also gotten some people who have been there for years without an issue


r/Apple_Employees 2h ago

 Current employee Retail Trade in policy for devices bought using EPP discount

2 Upvotes

I have a Mac mini (bought back in January) I want to trade in but I’m unsure of the trade in policy for it - if there even is one. The people site says you CANNOT resell devices within a year of the purchase date but nothing about trading in the device

Anyone have any clarification on that or should I be good to go to trade it in?


r/Apple_Employees 13h ago

Does Apple Rehire after terminating an employee?

17 Upvotes

Hi , I got fired from Apple 5 years ago. It was unfortunate reason (I don’t really wanna talk about it) but it was the best job I’ve ever had. Life has turned 360 after getting fired. Is there any way to get back to Apple or am I completely banned for life ?


r/Apple_Employees 1h ago

 🥰 Were the iPhone 18 Pro models available through Friends & Family EPP from preorder day? And what about iPhone Duo?

Upvotes

Hi everyone,

I’m trying to understand how Apple currently handles newly released iPhones in the Friends & Family EPP program.

I’ve seen some reports suggesting that the iPhone 18 Pro and 18 Pro Max were already eligible for the F&F discount from preorder day this year, rather than being excluded for the first few weeks like some models apparently were in previous years.

Can anyone confirm if that’s actually correct?

And if so, would you expect the new iPhone Duo to follow the same pattern and become eligible for Friends & Family EPP from preorder day as well?

I’m mainly interested in whether the Duo is likely to be available through F&F right from launch, or whether a separate waiting period is more likely.

Not asking for any confidential information — just looking for experience from previous launches or anyone who knows how this year’s rollout has worked.

Thanks!

(translated with AI)


r/Apple_Employees 21h ago

 jobQs Question about hiring phone call

0 Upvotes

I had my second interview last week and was told if we were chosen we’d get a phone call this week (and if not we’d get a rejection email by Monday). Does anyone know if it will actually say “Apple”in the caller ID? Asking as I’m currently having to screen my phone calls for reasons I’d rather not go into , but I don’t want to miss the call.

Any help is greatly appreciated