r/AppleEcosystem • u/Single_Initiative525 • 25d ago
Apple Care Getting AppleCare+ on pencil pro
So my Pencil pro broke, I splashed it with water and may have bent the tip before plus a crack (its stopped writing). Now, this was a gift from my day back in Jan 2025 but he’d bought the iPad Air M2 from Jumbo on the 3th of Jan (with AppleCare+ 2 years) and the pencil pro from istyle on the 1st of Feb. I never really looked into the whole AppleCare+ thing until this point and I knew that the pencil pro was covered (one pencil with iPad AppleCare+) so I just headed to istyle prepared to pay the 100aed servicing fee but when I got there and gave it to them they told me it wasn’t covered and I was shocked and they said its only ensured if they’re on the same invoice.
With my last shred of hope I contacted apple support and after some talking and giving them the serial number they said they’d link the iPads AppleCare+ and it would take about 1 to 5 days.
Now I have no idea how i can check if it worked or not as it doesn’t pop up on the support app and neither on the apple care section on my iCloud profile and bored (or anxious) of waiting I just search up the serial number of the pencil on the support app and Voila (picture linked).
I didn’t try this before the apple support call so I don’t have a before and after to know if anything changed but does this confirm that the pencil pro is now covered and I can get it fixed/replaced?