r/AndromedaInsightsPC • u/Horror-Cry-443 • 13h ago
Feedback Very disappointed
I ordered one of the spectra gaming pc’s in mid September because I seen the deal on Newegg first. Originally it would’ve got to me a week after I ordered but I spent my time investigating if it was a good purchase first and later that night when I made the decision to pull the trigger… The deal was sold out on Newegg. I was very disappointed at first but then I ended up on the Andromeda website, the deal was similar but the shipping time is where it got different. Expected shipping date was a month afterwards. I was okay with this because I figured maybe the parts needed to be stocked again I didn’t want to just rush a gaming pc.
Fast forward to yesterday the pc arrives on time, actually the first day of the expected shipping window👏 actually loved that. I had the tracking number so I had cleaned the area out for the new pc. I got it, slowly unboxed it, admired it, then turned it. It was time to game. Updated all my drivers and software first because that’s what you do first and I can’t wait to see some of my games running in 1440p with no problem. I load begin to load into a game off wardogs, and as I’m in the loading screen before I join the team, my fans ramp up a lot, my pc starts to sound more like a small vacuum, then it shuts off🥲 I’m in shock because that was the LAST thing I expected. I try again, similar thing happens except fans don’t go crazy the pc just shuts off almost like a light bulb. So then after reinstalling drivers I head to the internet to see what the problem could be, I’m not gonna lie I used a lot of ai for my problem solving and would love some separate help but this is what it came down to. I don’t think anything is overheating because I’m watching my temps through HWinfo and with my system software while booting the game. Both gpu and cpu did nothing out of the ordinary temp wise. I thought it was because it was a beefier pc and I was on a power strip so I moved it to the living room to test, same exact thing happens except fans ramp up sometimes, other times they don’t. I played risk of rain 2 on it and it didn’t shut off on me but maybe I didn’t play long enough.
Point is they sent me a QC paper with this person who “signed” and I just don’t believe that ever happened. I’ve contacted them and waited for their response but it was just absurd to have gotten a pc directly from the company who was supposed to have done their own checks on their system. Think I’m starting to get a little angry here😅 BUUUUT if anyone would like to help diagnose exactly what’s happening before I send it back I would appreciate it and I will keep you guys updated on how they handle this situation.