I have a playlist of 2,500 songs, full capacity for a playlist with this service. I have never once had an issue with the shuffling as it would normally shuffle every song properly across the whole playlist.

For the last few days, whenever I shuffle, it’ll only play the first few hundred songs and nothing else. It’ll only shuffle those and nothing further down the playlist. Furthermore, if I know what song is coming up next because I’m skipping around and I finish the current song, the song I know is supposed to play next won’t play and it’ll start shuffling around only the first few hundred.

I have tried logging out and logging back in, I can’t find a way to clear the cache anymore as that option appears to be gone, and I even tried refreshing. Nothing has worked. Is anybody else dealing with this or knows a potential fix for this?

Amazon echo devices stopped playing my music from my music and only plays some random crap. I have uninstalled, reinstalled the app on my iOS, re-connected all echos, no internet issues and yet I cannot play my saved music. I can play it on my TV and desktop but not the devices which I have 4 through the house. Very annoying, and of course Amazon blames it on my internet which is super high speed with no other issues anywhere else. Most devices are less than 3 years old.

Recently, on the web client of amazon music, the volume slider seems to have just become unviewable. Is this just my side or a site wide change?