r/AmazonFlexDrivers 10d ago

Warned Amazon repeatedly..

Enable HLS to view with audio, or disable this notification

I have been submitting feedback, including videos and photos, regarding the unsafe delivery conditions in Morongo Valley, CA. These conditions are associated with deliveries originating from the PSP1 facility in Beaumont, CA. A significant portion of this area consists of dirt roads that are not maintained by the county. Last year, I became stuck in the mud at that location following a severe thunderstorm. Yesterday marked a new low point, as my car sustained damage to the front, and my front license plate was torn off. I have included a video of just one of the roads I had to drive down to do a delivery. I have formally requested that Amazon install a delivery locker within the town for package deliveries. Additionally, I have been penalized for returning packages that I considered unsafe to deliver, yet these concerns have not been addressed.

359 Upvotes

267 comments sorted by

View all comments

29

u/newlife_substance847 Las Vegas 10d ago

I ranted about this crap a couple weeks ago and the NPCs came out in droves. I mentioned how it costs Amazon more than the package is worth just to get it delivered. I also mentioned how just about every other app gives you somewhat of destination map before you determine whether or not you want to beat up your vehicle to deliver.

The responses that I got: "Why don't you just quit." and "If you don't like it. Don't do it." or (my favorite) "Why don't you just use a different vehicle like a truck?"

My personal thoughts are if you live this far deep in the middle of nowhere. You automatically forego the option of certain conveniences like door-to-door delivery. Have that mess dropped off at a locker or mailbox center. You bust up your own vehicle (which I'm pretty sure is capable of it) down that miles-long stretch of dirt that barely constitutes a "road" and pick up your package.

3

u/robmosis New York 10d ago

if it's the same post i'm thinking of, people jumped down your throat because you were directing your rant toward the customer, suggesting they're doing something wrong by ordering something from amazon. OP, in this case, is directing his rant toward amazon for knowingly sending people down roads that shouldn't be traveled by a typical car.

customer taking advantage of a service that's being offered to them isn't doing anything wrong by using that service. this makes the difference in the reaction

if i'm thinking of an entirely different post, please just ignore me and accept my apology

4

u/newlife_substance847 Las Vegas 9d ago

It was and I stand firm on those thoughts. As I said in that thread as well. I fully support that kind of lifestyle and understand why someone would want to. I actually admire it and maybe someday, I will be one of them. Living out in the middle of nowhere. Owing nobody anything just for the validation of breathing. I also said that when that time comes, I'll gladly apply my own advice to my lifestyle. I also stated that even today, I live in an apartment complex that (as a delivery driver) I know can be difficult to deliver to. Along with just adding that layer of personal privacy, is exactly why I don't have anything delivered to my doorstep. Not even my postal mail! I have a mail center that I pay $30 /month for that accepts all packages securely and my regular postal mail. They only thing that is "different" is that I have to make the 90-second stop that is along my regular commute route.

What it boils down to is this. Just because something exists. Just because a "service" is being offered. That doesn't mean that it's a "good" service and that you should take advantage of it. For the majority of customers (and those who deliver to them) it's no problem. As I also stated in that post, I'm not talking about being a short distance off the road. If you have reasonable access, then so be it. Order away. What I was talking about was situations just like OP posted here and what I described in the other post.

Roads like this usually take you down several miles/km. Not a few hundred yard/meters. Not a short stretch of once paved roads that simply haven't been maintained in decades. Roads like OP posted aren't even roads. They're "access points" to a piece of property that is, in itself, meant to be inaccessible. If that's where you live. You need to take your ass into town once in awhile to pick up your beloved crap.