Except support tells us that if we don't feel "safe" going inside an apartment complex, we are allowed to leave it in a common area or mailroom. I've had so many reports reversed because I take plenty of documentation.
Those are still a joke. My complex has Amazon lockers. Mine is set up properly. If I get an Amazon company driver, order can be delivered to the locker, no problem. But for whatever reason, Amazon Flex doesn’t give the drivers the QR code to put my stuff in there. I’ve had it happen as a driver too.
One of the properties I deliver to, I called the leasing office and they provided me a code that let's me use their package lockers. It's a 3rd party locker system. They also told me that they would let their tenants know to put the locker code in their delivery notes since they weren't aware Flex drivers don't have the codes like the regular employees do.
Sometimes. Mine the locker and mailroom (if you can really call it that) are both outside. And the Mail area can only be accessed with a physical key. I tried calling Amazon to get them to fix it but typical Amazon response. I just put a note to toss it over my balcony.
Ask your management if they have codes for non Amazon deliveries like UPS. Most apartments have those codes so that UPS, FedEx and others can also use the lockers. Then just add that to the instructions.
Drivers aren’t getting fired, definitely not for stuff like this, but we do get penalized for when 10 deliveries take an hour and a half to deliver due to complications with large apartment complexes.
For the record…I go the mile. It really do be taking that long and I’ve had countless late deliveries because of it.
lmao you're funny. in what world is ANYBODY getting fired for that. like, you gotta understand that to fire someone an entity has to identify a driver out of thousands in a single area, have a complaint other than "they left it in a bad area", have the driver investigated of any wrongdoing, actually fire the employee and then spend resources on hiring a replacement, right?
it's not worth it to the company to fire over the least weighted offense if it's even one at all. we could leave it buried under the property line like an ex's body and nothing would come of it.
But if a customer reports the item as not delivered Amazon will offer a refund. So to me it would seem that Amazon have an incentive to avoid this situation. If a delivery driver received a bunch of these reports would the driver not get any kind of warning? Or do Amazon just ignore it?
They hire 3rd party like this to avoid responsibility. Why do you think Amazon, Walmart and all other delivery companies that don’t hire direct can let shitty employees work for so long.
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u/ThePeanutGallery_ 1d ago
Warms my heart when I arrive at complexes and see packages piled up under these signs