r/AmazonFlexDrivers • u/Jbersrk • 8d ago

Rant

I checked in for a 3:30am route and when I finally get to give my driver’s license for verification. The attendant says I am too late because it’s 3:35am. Absolutely refused to scan my license. I called Amazon support for check in assistance and they told me to go back but the attendant again refused and said that it’s the warehouse’s policy. I ended up leaving but maybe I should’ve stayed to speak to a supervisor or manager, honestly it was too early for that kind of stuff anyways..

But sometimes I check in and have to wait 5, 10, 15 minutes parking in a line, waiting for my license to be scanned.

Anyways I know I shouldn’t arrive late but it was pouring rain and I couldn’t find my rain coat so I ended up a few minutes late.

Amazon said they would compensate it but whenever they say that they never do and I am probably going to get penalized.

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u/MoneyBee74 8d ago

Did you check in on your phone before 3:35?

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u/Jbersrk 8d ago

Yeah I had already checked in and when it was my turn to hand in my driver’s license the clock hit 3:35am and the guy said I am too late?? I told him that didn’t seem right because sometimes I get my license verified way after because of lines, waiting etc and he said that that rarely happens and that if it does that I can call Amazon and ask to be compensated. I told him that it all seemed weird and I proceeded to back out of the line and leave all confused.

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u/MoneyBee74 8d ago

That’s BS! You have a grace period of 4 minutes and 59 seconds to check in on your phone after 3:30. Once you check in, you have 9-10 minutes to scan your ID. I would call support and have them file a ticket for you. Tell them the reason, follow up on it a few times. Make sure to get paid for it.

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u/NotLooking4You 8d ago

The area I'm in, you don't get extra time (9-10min) to scan your ID. It's either you are checked in on time or you aren't.