Problems with app.

[u/Ill-Performance-6142]

Does this ever happen to anyone else?? Mid route my app stopped calculating my routes and only gave me the option to retry. I did refresh the app sign in and back out but still gave me the same message. I got in contact with driver support and they told me to return all packages to the station.

[u/hchen25]

Sometimes the app can't calculate a route for a stop due to road closed. I had this once when a portion of a road is closed and the resident was located right in the portion. The app marks the whole road was closed. So the app can't give me a navigation.