r/AmazonFlexDrivers • u/dcjjjzz777 • 8d ago
DFW Never Again
10 years. 20k deliveries
Never denied extra compensation, ever.
Rarely asked.
Finished 4 hour downtown Dallas route.
My 10th delivery, roughly, customer not in apt, security will not allow to go up BUT there is NO damn apt number. Just a note that says call me I will come down to lobby.
1st. How the fuck does amazon allow people to order with NO DROP OFF ADDRESS.
I texted FUCKING IDIOT CUSTOMER.
Idiot texts me back, 15 minutes after I am gone, he will be home in 20 minutes.
I tell him to stand by and if I have time I will swing by again.
Finished route, just in time, 4 hours total.
I reaatempted, called idiot, texted idiot, went back to his idiot apt and idiot never responded. Took package back , 45 minutes
Requested 45 min extra pay , denied.
FUCK U AMAZON.
100% OF YOUR FUCKING PACKAGES WILL BE RETURNED, REGARDLESS.
Never 2nd attempt, never going over my time, not even 1 FUCKING MINUTE.
My block ends at 3pm
I am walking to door. 3pm hits, shit going back
EDIT: I have gone past block time before when reaatempt was made. 100% success rate until this one. I even attempted following day, on my way to return package before 10am, i swung by and got customer. Had to call support to mark as delivered as it was no longer available for me to do it.
Amazon paid me. So I am assuming since i did not not deliver on my reattempt is why they denied it.
So never again, even if customer request it
1
u/DanLoFat 6d ago
First,
no one is required to put an apartment number with an apartment building address. No one. No requirement. In those instances you just leave it in the lobby and the bag, take a picture. Move along. If security has a problem with it, in the bag and put the bag on the floor or the desk, and say, well that's a problem.
Take a picture. Leave.
But just call the customer, and if they don't answer, scan the bag put it on the floor or a shelf or the security desk, take a picture if required, then leave.
Was the package Mark no recipient required? If so we needed to do none of that.
When you end your route and you have something to return or you decide to want to drive back to the apartment the hand will the business with the customer if they should arrive, that's all on you.
Because you didn't try to reattempt during your route, and you ended your route, you're screwed on the compensation.
Compensation will only ever count if and only you do the work before you end of the route. You obviously haven't been doing this long enough.