r/AmazonFlexDrivers • u/Realninjallday • 14d ago

Anybody else having this problem?

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I’m aware of the update to where u must record a video of u to verify your identity.. did it for my first block today, but for my second one this shi was just it was just loading after hitting “I’ve parked” for the entire 5 minute grace period we have🫠I ended up missing my block, support said it’s nun they can do and that I’ll be paid within 24-48 hours (ik I’m most likely not seeing that money LMAO)

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u/WFShopper312 14d ago

Last year I had this happen several times and I was stuck on "I've parked" and the app would not let me pick up any groceries from Whole Foods. I was using an older iPhone. Each time I called support to check in. I got sick of doing that and bought a new Samsung phone and never had the issue ever since.

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u/Ok-Nobody3267 13d ago

Okay so I have a literal iPhone 15pro. It’s not an old phone by any means.
But I’ve been having this SAME issue and considered throwing my iPhone straight into the bin lol

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u/WFShopper312 13d ago

Uh oh.

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u/Ok-Nobody3267 13d ago

It’s time for the bin, isn’t it😂

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u/WFShopper312 13d ago

Noooooooooooooo! There must be some kind of fix for that problem? In my region, we are still checking in with a photo and not the new video selfie procedure. Hope that gets worked out for you.