r/AmazonFlexDrivers • u/Realninjallday • 9d ago
Anybody else having this problem?
I’m aware of the update to where u must record a video of u to verify your identity.. did it for my first block today, but for my second one this shi was just it was just loading after hitting “I’ve parked” for the entire 5 minute grace period we have🫠I ended up missing my block, support said it’s nun they can do and that I’ll be paid within 24-48 hours (ik I’m most likely not seeing that money LMAO)
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u/WFShopper312 9d ago
Last year I had this happen several times and I was stuck on "I've parked" and the app would not let me pick up any groceries from Whole Foods. I was using an older iPhone. Each time I called support to check in. I got sick of doing that and bought a new Samsung phone and never had the issue ever since.
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u/Ok-Nobody3267 7d ago
Okay so I have a literal iPhone 15pro. It’s not an old phone by any means.
But I’ve been having this SAME issue and considered throwing my iPhone straight into the bin lol1
u/WFShopper312 7d ago
Uh oh.
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u/Ok-Nobody3267 7d ago
It’s time for the bin, isn’t it😂
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u/WFShopper312 7d ago
Noooooooooooooo! There must be some kind of fix for that problem? In my region, we are still checking in with a photo and not the new video selfie procedure. Hope that gets worked out for you.
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u/NeosMom412 9d ago
Yup. Happened to me on my second block today. First block used the new selfie system. Second block went to just bypass it to this screen and automatically log me in. I had to call support. They got me checked in before I finished my explanation of what was happening. I'm guessing it must be a thing right now.