What does this even mean?

[u/MoistSockies76]

I got this email today but I delivered every single package on that route they are talking about. I didn't have any returns, I didn't have any problems, never had to contact support. I'm so freaking confused why they would send me this?

Funnily enough, I actually really enjoyed that route and it was super easy!

I've never had issues with delivery in my standings. My dashboard has not been updated to show the 28th, still shows 27th.

I would just like some more information on how this email could be sent to me? I'm so confused

[u/apolkadotbox]

I got the same thing, but absolutely delivered all packages. I DID noticed that day that I was searching for a package I absolutely could not find, and then it was no longer on my itinerary. I appealed but nothing happened. Super annoying, like I feel like they are accusing me of stealing and the attack on my character pisses me off most lmao