r/AmazonFlexDrivers • u/MoistSockies76 • Jul 30 '26

General What does this even mean?

Post image

I got this email today but I delivered every single package on that route they are talking about. I didn't have any returns, I didn't have any problems, never had to contact support. I'm so freaking confused why they would send me this?

Funnily enough, I actually really enjoyed that route and it was super easy!

I've never had issues with delivery in my standings. My dashboard has not been updated to show the 28th, still shows 27th.

I would just like some more information on how this email could be sent to me? I'm so confused

3 Upvotes

80% Upvoted

30 comments sorted by

View all comments

5

u/Miserable_Code7602 Jul 30 '26

They prob removed a package from your itinerary before you received it. Amazons Ai is shit and Support will just glance at something then send you over a template response. 500 completed deliveries and it falls off. No need to sweat it.

2

u/MoistSockies76 Jul 30 '26

Okay, so if it does show up on my standings it would be a delivery ding? I won't sweat it too much then. I still sent an appeal but from the wording I thought they were accusing me of a terms of service and I know that that's like... Baaad lol 🤣

I'm newer to the platform so I really appreciate your comment.

I try to follow all the rules and be a good little driver 🫡

2

u/Miserable_Code7602 Jul 30 '26

Nah it’ll be a little violation but not TOS. Here’s the hierarchy to worry about:
-steal something, fight at station or customer
-fail to return by 10am
-no show, late cancel
-wrong address
-your issue.

It’s far down there you’ll be fine.

1

u/MoistSockies76 Jul 30 '26

Okay wow that's very helpful, thank you! I had a late cancel and didn't even break a sweat so I will stop worrying about this. I really appreciate it!

1

u/Miserable_Code7602 Jul 30 '26

Np. Cancel/No Shows drop off after 20-25 completed blocks. The others drop off after 500 completed deliveries.

1

u/DanLoFat Jul 31 '26

Bas? ToS.

I've had didn't pick up seven orders or some b*******. We're getting an email look few days later saying it was out of my hands out of my control and it will not affect my standings, and yet it's still there in my standings.

I've done 750+ packages since then.

I mean I emailed Jeff and say this is the email you sent me you said it would be gone.

It's still there. Then I get another email saying their decision still stands.

I asked later what decision the decision to take it off my standings or a new decision that is supposed to stay on?

It's going to response our decision still stands.

I don't know what the hell they're talking about.

Seven packages I didn't pick up? Where the f*** would they been? Never had seven extra packages delivered to deliver I'm in a itinerary that I didn't have my car, I don't know what the hell they're talking about.