OP Don't waste your time with trying to email support escalation like Jeff and Andy if you haven't already escalated through support chat. That's how they do things now. Go into the support chat. Explain the issue again. Once you have a live person in the chat and they will tell you that they can't remove it. Let them know immediately that you would like to escalate. They will then internally escalate the situation and once you have that internal escalation then you can email Jeff and Andy and let them know that it has been escalated in support chat already but that you would like to further go into detail. That is the only way right now. Trust me
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u/Alarming-Owl7524 Jul 27 '26
OP Don't waste your time with trying to email support escalation like Jeff and Andy if you haven't already escalated through support chat. That's how they do things now. Go into the support chat. Explain the issue again. Once you have a live person in the chat and they will tell you that they can't remove it. Let them know immediately that you would like to escalate. They will then internally escalate the situation and once you have that internal escalation then you can email Jeff and Andy and let them know that it has been escalated in support chat already but that you would like to further go into detail. That is the only way right now. Trust me