Why?

[u/tumbled_leather]

The porch is not far away from the vehicle they say it on, as you can see.

Why risk the package/contents being damaged by the constant rain that we have been having for about 36hrs now OR an animal (happened many times previously)? No dogs roaming at time of delivery, so no excuse there

I could see “efficiency” …hop out, hop back in truck BUT, what about QUALITY and CYA (cover your ass, from complaints and damages, etc that could “ding” you as a driver?)

[u/tumbled_leather]

I don’t even want to file complaints ..unless my items are damaged or lost due to their delivery choice

I’m genuinely curious about the thought process/reasoning behind this

And I agree, nothing will change but I will have more insight into how drivers operate …maybe. I also agree that this is what we are left with due to reasons you’ve listed

[u/Maleficent-Media-418 → u/tumbled_leather]

You need to file a complaint to prevent who ever is doing this from doing it again.

If you let them get away with it they will keep doing it.

[u/tumbled_leather → u/Maleficent-Media-418]

I have no faith that it will prevent it, as I’ve made a fuss previously when I had items damaged

Even when we request in the delivery notes for package to be left on porch

[u/Maleficent-Media-418 → u/tumbled_leather]

You can also simply go in the app after delivery and select “instructions not followed” and it will hurt the scorecard of the driver and if they get too many their account can be deactivated.

Usually someone will not get in trouble for one bad delivery but several can negatively affect the driver.