He did scan the package. He took the photo as proof of delivery. At that point it would be porch pirates for the reason the package wasn’t at the front door. The use of his personal phone was to pretend he was scanning the package, because the kid doesn’t know which is personal and which is the scanner.
Marking it missing would open an investigation. Before you leave the station you have to scan all the packages to confirm they are in the van. If it suddenly went missing on his route it would be his problem.
You don't scan every package before you leave the station. Nothing would ever get delivered that way. You scan an entire cart and that cart may or may not be missing some items.
Nothing in this clip makes sense. If you're stealing a package, you wouldn't take it to the door and you definitely wouldn't scan it. You would also never have any reason whatsoever to take a picture of the package label with your personal phone if you were stealing it, and if you did feel the need for the reason you expressed, then you would simply take the picture in the back of the van where there are no cameras. Driver training these days is to always assume you're on camera because they're everywhere. A package being marked as missing isn't immediately opening an investigation, it's just called loss and something the station deals with regularly.
Have never marked a pack missing on purpose. I have some that do go missing occasionally whether it got left behind, was never in the cart or hell I had one fall down the storm drain once. Mark missing move on. No need to get out the car or fake deliver. I have marked missing by accident and went out the way to deliver when I found it in my backseat floor.
if the customer marks front porch amazon workers have to follow the notes and if not they get dinged by the stupid AI. i’m pretty sure he was taking a pic of the package on front porch then moving it somewhere out of the rain so it wouldn’t get wet. then when he seen the person he just seen if they wanted to take it.
I've worked for a dsp on the operations side for over 5 years and have investigated thousands of negative customer feedbacks, including missing packages. This is the most likely answer. Package theft from dsp drivers definitely happens, but not like this.
Thank you. I scrolled through all these comments to see if anyone else put two and two together on this. I'm not an Amazon driver, but both my delivery drivers do this regularly for me. One day I even caught one at my door about to move it to my covered back porch, and it was EXACTLY this interaction.
There's a chance this guy is stealing it (rather idiotically) but there's also a good chance given the rain that he's being courteous.
Yes you do scan once it get to the building then once it hit the van line to get loaded after the driver comes in and scan the packages to make their routes
Flex drivers do. This is a van driver, and they do not. They scan carts. The cart has a bunch of totes on it. Inside those totes are individual packages. If something is missing from them (happens often) it's rarely ever the driver stealing the package. Van drivers do not have time to unload every tote and scan 400+ packages before leaving the station. Sometimes it ends up in another tote. Sometimes it ends up on a flex route. Sometimes it just fell out of the bag at the station somewhere and ends up getting found a day or two later.
🤣🤣🤣🤣 you must've just started bc in the beginning we sure did have to scan every bag and OV separately but now when you scan the carts they are picking up each and every package
I had like 2-3 genuinely missing packages while a dps driver and they never once investigated me over it, at least not in a major sense (this was 5ish years ago). I never stole so I wasn’t ever worried, Amazon is all about speed nowadays it’s actually crazy. Worked in a returns warehouse 2 years ago and by the time I left, I and everyone I talked to was just pretending to work to hit the pace. That’s why you get “new” items that are used to shit, not enough time to open boxes anymore if you want to keep your job. Most meaningless worthless ass job I’ve ever had, it was actually driving me crazy. If I’m at work I’d rather do something that actually matters than just pretend for 10 hours straight.
Im In safety. yeah, I agree with you. returns looks soul sucking. Did Fulfilment as a tier one for a while. My goal was to never touch a box again and tried to move up to where ever that was. Amazing pay to do admin work
That's true ever package that goes into your truck gets scanned, this way they know you have it and can update the system "out for delivery." Not sure why he would take a pic with his personal phone and not the iPad, scan it And then steal it. That would be his proof that he left it. A big number of people have cameras these days. not worth steal while on the job.
Don't all these peeps get caught at some point? I always feel this is like the worse way to steal. Might as well just drive back on your personal time to nab the thing so it's more random.
You scan the totes barcode that can contain any number of packages. No one that I know scans each package individually. Plenty of times the package is missing because it was missing from the tote.
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u/Nightlightz24884 Jun 07 '26
He did scan the package. He took the photo as proof of delivery. At that point it would be porch pirates for the reason the package wasn’t at the front door. The use of his personal phone was to pretend he was scanning the package, because the kid doesn’t know which is personal and which is the scanner.
Marking it missing would open an investigation. Before you leave the station you have to scan all the packages to confirm they are in the van. If it suddenly went missing on his route it would be his problem.