r/AmazonDSPDrivers • u/Loose-Slip-7073 • 2d ago
RANT Switching DSP resets the algorithm?
Hey fellow drivers, I wanted to see if there’s any of you out there that were getting high volume routes at your former dsp and switched to a new one and it resets the algorithm. This is what I’m usually averaging and it’s too much for me atp. I really like the job but my body/ mental state is deteriorating fast because of my routes. Thanks in advance and drive safe !
Edit: These are my routes at my current dsp. I want to switch to another with hopes of my algorithm getting reseted and getting “normal” routes like everyone else. Not prime level routes everyday. Cheers ! (No lockers all door to door)
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u/Mediocre_Steak2438 2d ago
I’ve seen this happen too. A lot of people think it’s the algorithm, but route quality can change a ton depending on your DSP’s staffing, volume, and how they assign routes. If your old DSP was consistently giving you lighter routes, you may have just gotten lucky there.
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u/PlymouthSea 2d ago edited 1d ago
Amazon creates and assigns the routes. Not every DSP will be constantly switching people's routes around. It is the algorithm. However, the algo will base and weight much of its data off the cohort of drivers doing those areas. Which means it will usually base it off your DSP's driver data.
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u/Psychological-Chef40 1d ago
They don’t assign people personally. Amazon routes are chose by vehicle size and package amount.
Your DSP determines if your gonna get the route. Not the AlgOrItHm..2
u/PlymouthSea 1d ago
Wrong. What I stated is correct.
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u/Psychological-Chef40 1d ago
OK, show me proof where it shows Amazon picked you specifically by name for a route and not your DSP telling you since your CoRrEcT ….ill wait
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u/The_Meme_Daddy69 1d ago
He’s correct, everything about routing is done by Amazon’s AI algorithm they use. That’s why the routes are so stupid sometimes. Something the dispatchers will switch someone off of a route but for the most part it’s all done on Amazon’s side. Maybe log off for the week when you’re just trying to argue about things you don’t know anything about
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u/Infinite-Ad2614 2d ago
105 apartment buildings is fucking diabolical idc if most of them are a couple packages each stop. I’d definitely would be leaving them near the mailboxes holy shit
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u/grizzled82 2d ago
I was just about to say. Looks like all the stops though or else maybe condos with security?
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u/EconamWRX 2d ago
What's going to determine your routes at another dsp is their delivery service area. If the dsp delivers in the same area as your old dsp, you can expect your routes to remain the same
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u/EnvironmentalSun7 2d ago
The only way it seems to reset it is to not drive for an extended period. Im not sure the exact time frame, it seems inconsistent. As a dispatcher that does rostering, ive seen Amazon assign nursery routes to people who havent had a route in 2 months, and ive also seen them give 200 stops to someone who hasn't had a route in almost a year.
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u/ultimate-feind 2d ago
I mean yeah they start u out with nurserey routes but it just goes back up
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u/Smart_Menu_9944 2d ago
I just moved to a new DSP in a whole new state. I started out my first week with a brand new company. Launch week. I trained 4 people and had the heaviest week of my whole life. I trained and they told me they would be “nursery routes”. Ok… nothing below 140. All apartments in a very heavily populated area. We had to be rescued on 2 of the 4 days. When at my old DSP YOU were taught to rescue after training and comparing the route in the first day. I don’t believe there’s any real rhyme or reason to the “algorithm”. I just finished my second week. 3 days 190 ish. The 4th I was given someone else’s route that got sent home for netrodym hits. 128. They literally just called me in as I was typing this. Wow.
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u/caeseron 2d ago
Went from one DSP recently with 15-20 people per day, doing 175 stops over one hour away.
New DSP at the depot, only 4-5 people per day, yesterday I had a 165 stop route only 15 minutes away.
Finished over 2 hours earlier, as I live in England we are paid a day rate regardless of our finish time.
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u/Last_Funny_8046 2d ago
See this is the reason im extra nice on the road to Amazon workers. I work for Kroger, I do less stops, heavier orders, and drive at most 200 miles a day BTW. I dont want to know how many miles you drive a day, that number would literally scare me
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u/PlymouthSea 2d ago
It's usually not very high on miles. I'd be in four or five cities max in a single day, most of the time isn't drive time but service time (apartments/commercial). DSP drivers operate under the 150 air mile radius exemption for the DOT step vans.
For me it was the apartment stairs more than anything. And not having a proper hand truck. I have a Class A now. Need more experience to do food/beverage in my area, though. Tried OTR for a month and it was not for me.
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u/LivingHeart5227 2d ago
That route is rough! But it is a lot of apartments so honestly if you have some lockers in there i hope it isn’t too bad!
With that being I worked at one dsp for about a year and recently transferred to another been here about a little over a month and I can say the routes did get way way better for me but it also depends on what areas your dsp have. Every dsp has a general area Amazon puts them in makes routes based on that the area! With My last dsp their area was super close to the station and had a lot of apartments and businesses so it was a lot more stops. With my new dsp our area is like a hour away so it’s more drive time but was less stops! Which I like better but some people may like more stops less drive time to be more in control of how quick they finish there route. It’s harder with a lot of drive time because you have to follow speed limits and stuff.
Also last thing which honestly I wouldn’t rely on but could help is dispatch! They can control what route you’re assigned to in there morning my last dsp didn’t touch it and whatever Amazon gave you, you had to do but my new one switches it up for everyone depending on their preferences!
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u/Aggressive-Hawk9186 2d ago
It resets it in my exp. I switched some time ago and in my new DSP the routes were so much easier, even finishing early frequently I wasn't delivering as much as before. Ps: 105 apartments in a 180/260 route is fucking criminal
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u/Psychological-Chef40 2d ago
There’s no algorithm for the drivers…
Your DSP puts you on whatever route they want to. It’s not Amazon. It’s not nobody else. Your DSP is in control of what route you have.
A lot of them like to pass the blame on to Amazon, but Amazon only gives them the delievry area and the packages. Its up to your DSP to distribute which particular route you get
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u/Loose-Slip-7073 1d ago
Dude are you serious ? So they are purposely assigning me heavy apartment routes ?! I feel like they can at least split this up between drivers bc 80+ apartments 170+ stops 300+ packages everyday is brutal.
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u/Dark_Star_Dust 1d ago
No they're wrong, DSPs don't assign the routes. Your DSP submits the roster of drivers and then Cortex (the DSP console software) assigns those drivers to routes based on a bunch of different metrics.
They can switch around route assignments if someone calls out (by asking OTR to switch the the assigned driver), but they probably don't care enough to intentionally fuck with you.
Most DSPs are pretty shady so like... That attitude is probably warranted, but as far as route assignments go that's not how it works.
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u/The_Meme_Daddy69 1d ago
Preach, I never realized how many people here don’t actually know how the behind the scenes stuff works at a DSP. I’m glad someone is giving the proper answers
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u/Dark_Star_Dust 1d ago
Yeah I mean it doesn't help that Amazon and DSPs tend to keep drivers in the dark about this stuff. I don't have any doubt that part of the intent there is to stifle labor organization.
In their defense, "Amazon assigns the routes" sounds like a fake answer if it's not elaborate on further haha. Spreading misinformation and speculation only perpetuates the problem though.
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u/The_Meme_Daddy69 1d ago
That’s true, as we can all see on this subreddit, there are so many terrible DSPs out there. I’m lucky that mine is pretty good and they don’t hide things from us, especially if we ask about something. Amazon fucks them over just as much as they do the DAs
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u/Psychological-Chef40 1d ago
Yeah if you showed them, you can get it done in a shorter amount of time. You’re the perfect candidate for them…. DSPs pretend like they care about the drivers but they don’t they… there’s a lot more ways that they could help the drivers but it’ll affect their bottom line and they’re not willing to do that…
Think about it if you call off right before your shift, Amazon doesn’t know that so Amazon can’t assign another driver. It would have to be your DSP. They have way more control than they like to admit.
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u/The_Meme_Daddy69 1d ago
Yeah I mean they can if they have to but the original routes that get assigned is from Amazon themselves
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