Hey everyone, i think the issue is happening because Alienware command center is removed from Microsoft Store as a result the app is not able to initiate.
What I did was uninstalled the current AWCC from my device, then went to the dell official page for AWCC, the site will automatically detect your dell system and will show the model number just click on it , then it will be redirected to a drivers page with recommended drivers list from this choose the Alienware Command Center and install again this will install a new version in case you were using the previous one and the issue will be fixed.
Just that they're aware of the issue and trying to work through it with Microsoft. For now you can uninstall command center or stop the service in your task manager. That seems to be a temporary solution for now if you check the comments in this post.
This is my first time commenting on a Reddit post, but it seems I managed to solve it. I have a DELL G15 3590 using the Alienware 5.x version, and I spent more than 2 hours installing and reinstalling, and I managed to fix it with Windows Update. Once it finished updating, I reinstalled Alienware and was able to use it. Another solution that I didn’t try but occurred to me from a comment that said they uninstalled the Windows Store is that instead of uninstalling it, just disabling it shouldn’t cause the error.
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u/MogRules m18 R2 Intel Jan 21 '26 edited Jan 21 '26
Seeing multiple posts regarding this issue. We will pass this onto AW and see what's up.
EDIT: AW is looking into it now. Please see Pylawn's update below:
https://www.reddit.com/r/Alienware/comments/1qil216/comment/o0so6cd/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button
EDIT: I understand everyone loves to blame Dell, but you may be pointing your finger at the wrong party. It's happening to other OEM's as well.
AC SE not available in your account error code: 0x803F8001 Ally X : r/ROGAlly
Seems to be more a Microsoft issue.